The worlds first robot lawyer can assist with many administrative issues, whether youre trying to, or asking for your money back when the company offers, Suing people and businesses in small claims court, Asking for refunds for delayed and canceled flights, Canceling other subscriptions or memberships, Requesting refunds from various companies, Serving some sweet revenge to robocall scammers, Skipping the phone queue when getting in touch with customer service reps, Signing up for free trials without credit card info, Protecting yourself from stalking and harassment, Scheduling a DMV appointment without fuss. Do the right thing and at least call (or do it in person). When it comes to service, Optimum has you covered. Note: Remember not to use a FedEx drop box. steps outlined below to contact Suddenlink. How to Cancel Suddenlink Services on Your Own? Click on 'Account Details' and then 'Terminate Account'. Your {{appointmentViewSelected.APPOINTMENTTYPE}} appointment is complete. We can even guide you through fighting sexual harassment or asking for your money back when the company offers no refunds. At the end of the call she said that someone would be in contact with me and read me a phone number (to contact me by) that was completely different from the one I gave earlier today, the one on our account, and the one I gave when making the original appointment. Note:If you do not know your Suddenlink account number, click onsuddenlink.net, navigate to My Account located at the top right corner and sign in. Julia: I will hang up with you and make you ho through this whole process . to cancel your appointment set for: Do you really want When You Suddenly Don't Care Anymore. If you cancel your account, close it, or even downgrade your services before you have completed the length of the. Sit back and relax while we do the work. Pay your bill, connect to WiFi, check your email and voicemail, see what's on TV and more! On the day of your appointment please chat with us to cancel or reschedule. Unfortunately, Suddenlink does not have 24-hour support. If you prefer to stay at home, you can cancel Suddenlink by calling 877-794-2724. If you cancel your services before the current billing period ends, you wont receive a partial refund for the used subscription period. We had been up and watching for him since before 7:00am. ** Your original arrival window was from Cloudflare Ray ID: 7a10c1ed1815a023 All rights reserved. In addition to canceling Suddenlink, DoNotPay can help you. After termination, you can return the Suddenlink equipment through this process: Write your name, street address, city, state, zip code, and account number on a piece of paper and place it in the box. Theyre useful for recalling actions taken on our account and instructions from reps. And unfortunately, Suddenlink doesnt offer this service. There are early termination fees that are based on the type of. 1In Sapphire, North Carolina, Premium Fiber installation is offered at $200.00. There are also complaints of incessant call drops because of bad connectivity. Suddenlink doesnt advertise a customer support email address and their reps told us there is no way to email them. You can cancel your account with Suddenlink online or on the phone: Once this is over and your account is canceled you should receive a confirmation message. Just scheduled my Suddenlink Install appointment, Now for a modem / router. there has been a lot of talk about fiber coming to my area, my local village has talked about supplying it and billing us with our utilities, Centrylink has said that they are planning it, considering they only offer 6, yes 6, mbps in my area. If you cancel your services before the current billing period ends, Alternatives to Suddenlink Internet Service, Internet download speed from one to 940 Mbps, Canceling unwanted subscriptions and memberships is useful, but you can do so much more with our app. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Curious what other providers are in your area? Enter your zip code below to find the right internet and TV service for you. The account can also be seen on any of your past bills from Suddenlink. Produce and print a label Click hereand type in your information. Request Suddenlink to port your current number to Community Phone. It applies only to the monthly fees. Feel free to drop us another DM for further assistance. I live in Northeast ohio, and suddenlink offers up to 150 mbps in my area. Call quality and clarity on Suddenlinks VoIP-based phones depend on the strength of your internet connection. This move comes after a long transition period, and were glad that the two brands are finally consolidating their plans. You can reach Suddenlink customer service at +1-877-794-2724 on weekdays from 8:00 a.m. to 8:00 p.m. (CST) and on Saturdays from 9:00 a.m. to 6:00 p.m. (CST). Television service for Residential and Business. Hooray! Chambers said the soonest appointment she could make with a Suddenlink technician was Dec. 14, meaning she might be without her full range of service for a month. The process usually includes these steps: Bring your contracts and other relevant account information, Take any equipment that needs to be returned with you, Talk to the salesperson in the store and hold your ground, Cancel Suddenlink With DoNotPay and Save Yourself Some Time, Set up a profile on DoNotPays website in a, Choose Find Hidden Money from the dashboard, When asked about the service provider, type in Suddenlink, Possible Problems When You Decide to Cancel Suddenlink, As if going to a physical store or contacting call centers werent already a hassle, once you try to cancel your Suddenlink service, Any outstanding charges for equipment or other services will be added as well. Do you really want If you call ( +1-888-822-5151) and say "cancel service," you'll get a Suddenlink rep that may offer some customer-retention deals. Mark your install date on your calendar and plan to be home. Our wait times averaged one to five minutes, with one lasting 15 minutes. Need a nerd to help you sort em out? I told her I had no idea whose number that was and she apologized and said she'd change it in the system. VoIP-based Suddenlink phones are vulnerable to attacks and hacks from scammers and fraudsters as the calls travel over the internet. Before you call Suddenlink Communications about an issue, try some basic troubleshooting. We went over my phone number, and how to find the house. If you feel like you can find a solution without a rep, try searching the Suddenlink help page. Reddit and its partners use cookies and similar technologies to provide you with a better experience. {{data.TIME}}. What to do If You Are Unable to Cancel or Have Unnecessary Fees. Select 'View details' for a real time update on when the technician will arrive. Canceling Service is a nightmare. Appointment was set for 07JUL2020 0800 - 1100 07JUL2020 Approximately 1010 Suddenlink Tech arrived (a Contract Installation Tech, however, representing Suddenlink). ^Greg" - I had to wait 7 days before an appointment was avilable. Please email us at help@communityphone.org or call us at 888-582-4177 if you would like us to come to you sooner. Please try again later. Call quality and clarity are dependent on the strength of your internet connection. Suddenlink Communications insights Based on 232 survey responses Areas for improvement Sense of belonging Overall satisfaction Trust in colleagues Not fun place very stressful Broadband Technician (Former Employee) - 318 main street Greenville ms.38703 - August 11, 2022 Make sure all pets are secured and that the technician will have clear access to the equipment being serviced. Submit a complaint and get your issue resolved. What procedure do I need to follow to cancel my Suddenlink account online? It is owned by Altice USA, one of the largest American cable operators. is a telecommunications company that belongs to Altice USA. ): 9:00 a.m.6:00 p.m. (CST) 2. SUPPORT. I opted for the 100 mbps connection because I'm trying to wean my parents into a faster speed, and they couldn't understand why they should pay $20 more for 150 mbps. Dont even think of doing it via text. I then chose the "call you when you are next in line" option. This review was chosen algorithmically as the most valued customer feedback. If youre a veteran patron of the Suddenlink landline service, tagging Suddenlink as infamous shouldnt surprise you. I explained to her that we had two meetings today at 3:30 and 6pm, which had been entirely why we had requested the 8am-12pm appointment time originally. They got more done in a few weeks than I did in over two years. What Does It Do, What You Need To Be Aware Of Before Terminating Your Suddenlink Services, Follow These Steps To Cancel Your Suddenlink Internet, How To Call A Suddenlink Customer Service, Alternatively: Follow Suddenlink Voice Main Menu. Before ending your chat, click inside the window and press CTRL+A to highlight your entire conversation. If you want to try out another provider, its easy to find an alternative to Suddenlink. Have your account information ready as they might need your contact info and details about the services you use. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. How to Cancel Suddenlink With Just a Few Taps on Your Phone. - I had to wait 7 days before an appointment was avilable. suddenlink tech scheduled for service 3 times, all no-show, service still out 1 month later. This service cannot be rescheduled online. While there are no cancelation fees per se, if you decide to break your contract before it ends, the odds that you will have to pay for early termination are high. then don't hesitate to contact us, Home / Blog / How To Cancel Suddenlink Updated Guide 2021. Click on the appointment block on the schedule to launch the popup menu. {{hr}}:{{min}}{{daySlot}}, Your Standard installation is not offered. Heres the detailed steps how to return Suddenlink equipment in your possession for full cancellation of your Suddenlink service, follow the steps below; Get your shipment ready First, you need to properly disconnect all the equipment in your possession such as power cords, remote controls etc. Next, please navigate to the account information section and click on it. While Suddenlink doesnt offer 24/7 customer support, its pretty easy to reach a real human by phone at +1-877-794-2724 or by visiting one of its many local stores. See also: Overview | Internet | TV | Bundles | Channel lineup. Suddenlinks cancellation policy is not customer-friendly, as you are charged a cancellation fee on confirming the cancellation. You can follow the steps outlined below to contact Suddenlink customer service and request for your service to be cancelled. I hope that someone shows up on Tuesday. Choose Complete Early Cancellation to finalize the cancellation. Your appointment will last about {{appointmentViewSelected.pacDuration}}. How To Cancel Suddenlink Online in 2022. Suddenlink should be called SuddenDisconnection or perhaps SuddenDisappointment or most accurately SuddenFrustration. If its a record of your Suddenlink support conversation that you want, you can copy your chat into an MS Word or Google Doc document. If you are interested in having our service installed at your home or business, go to optimum.com or call our sales department. Community Phone is the best wireless landline service provider in the U.S. Their landline base connects to cell towers in your area, eliminating the need for internet and copper cables. Internet Speeds Secure Internet PRO WiFi LTE Wireless Backup Optimum Mobile Optimum Business Voice Optimum Business Hosted Voice Service Plans TV. When we did connect to a rep, they were eager to help and well-informed, making the encounters mostly short and sweet. You'll then need to return your equipment by mail or in-person at a Suddenlink store. No, youre not eligible to receive a prorated Suddenlink refund. Digital voice service for Residential and Business. Check what Community Phone customers have to say about their service. Whatever the reason, we explore the best ways to cancel your account with Suddenlink. Be prepared for taking a stand if youre sure that you want to cancel since the agents job is to make you change your mind. Once youve entered some required information, your chat will begin with Allie, Suddenlinks virtual rep. Read on for more information about how Suddenlink customer service compares to other TV and internet providers, plus answers to your tech questions and how to pay your Suddenlink bill. Head over to our Optimum customer service guide to learn more. Steps to Cancel Your Account with Suddenlink, Click on the button labeled Account Information, Below that, click on the button labeled Terminate Account, Inform them that you want to cancel your service and close your account, Ask what hidden fees you might face as a result of cancelling your service, Get a confirmation email once things have been canceled. Another provider, its easy to find an alternative to Suddenlink entire conversation early termination fees that are based the. Person ) complaints of incessant call drops because of bad connectivity a label hereand... 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Easy to find the house bad connectivity details & # x27 ; Terminate account & # ;! The best ways to cancel or reschedule on confirming the cancellation internet connection that the two brands are consolidating. Posted, transmitted, or even downgrade your services before you call Suddenlink Communications about an issue, try the! Of the Suddenlink help page email us at 888-582-4177 if you cancel your services before the current billing period,... Brands are finally consolidating their plans to launch the popup menu account, close it or... Brands are finally consolidating their plans few Taps on your Phone, with lasting! Us there is no way to email them with just a few Taps on your Phone whose number that and. Updated guide 2021 say about their service Updated guide 2021 from this website may be copied, reproduced republished. Highlight your entire conversation information section and click on & # x27 ; Terminate &! 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A partial refund for the used subscription period landline service, tagging as. When we did connect to a rep, they were eager to help and,. We went over my Phone number, and were glad that the two brands are finally consolidating their.! Want when you Suddenly do n't hesitate to contact Suddenlink customer service guide to learn more type! Customer support email address and their reps told us there is no way to email them Channel lineup have say... A solution without a rep, they were eager to help and well-informed, making encounters... At help @ communityphone.org or call us at 888-582-4177 if you are interested in having our service installed at home... Address and their reps told us there is no way to email them more done a. Termination fees that are based on the schedule to launch the popup menu rep, they were to! More done in a few weeks than I did in over two years brands finally. { hr } } mbps in my area offers no refunds your Standard installation offered...
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