But when the 2nd piece came in, all of a sudden the company wasn't going to deliver it unless I paid twice! We'll see a few years from now. As a mom of 3 kids, working 2 jobs and in school full time it took me a few weeks to call in the rips. The people who handle the phone part of this are LOW-RENT, apathetic and have ATTITUDE. Platinum Protection Plan | Raymour & Flanigan See All Living Room Sofas & Sectionals Sectionals Sofas Living Room Sets Sleeper Sofas Futons & Convertible Sofas Loveseats Ottomans Custom Furniture Custom Furniture Chairs & Recliners Recliners Accent Chairs Chaise Lounges Benches Tables & Storage Coffee Tables End Tables Accent Furniture Sofa Tables Raymour & Flanigan Furniture - Horrible Company, Raymour & Flanigan Furniture - poor quality furniture, Raymour & Flanigan Furniture - Poor service and fake charges, Raymour & Flanigan Furniture - Warranty plan - what is the point if i'm dead, Raymour & Flanigan Furniture - bad furniture and bad service, Raymour & Flanigan Furniture - Broken bed, Raymour & Flanigan Furniture - platimum protection plan, Raymour & Flanigan Furniture reviews & complaints. In order to get something comparable in size quality and style we would need to spend an additional 2000. The latter is one of the most sophisticated cooling technologies in the mattress industry today. do you think its worth it? We have never had leather furniture and didn't know how our 2 cats would react so we signed up for the $250 platinum plan. While being a paid subscriber to Best Company for Business does not directly Every homeowner who has spent money on furniture at least agrees that durability is non-negotiable. I guess it's worth it if I end up needing it. David T on 7/82021. These are industry standard for larger furniture purveyors. Raymour and Flanigan one of the biggest names in the American home improvement industry exclusively produces Raymour and Flanigan furniture. Raymour & Flanigan offers customers a massive inventory of products to choose from with many different home decor styles. Type above and press Enter to search. Delivery was put off for MONTHS. Then delivered with a huge flaw in the chest and dresser so that was taken back and reordered. Raymour & Flanigan Manager Steve Tucker Raymour & Flanigan Manager Steve Tucker was very helpful with our furniture exchange, he was very informative and knowledgeable about the furniture at Raymour & Flanigan, and if it wasn't for the Platinum Plan we purchased originally we would have never been able re-choose for a replacement. However, if your dog cuts your couch is isn't covered. I received my couch with a rip in the back part of the couch and a rip in the arm. In other words - sorry it is your problem now after less 7 months. The Tatum dining chair is fortified with stain-resistant 100% polyester upholstery. Raymor and Flanigan also offers a dedicated 45-Day Comfort Guarantee program for their mattresses. While the buying process was fine in terms of the sales people the product is just not worth it. Considering adding the Platinum Protection Plan extended warranty for 5 years, cost of approximately $300 which is roughly 10% of the purchase price. Upon significant research by loved ones the following has been brought to our attention. Copyright 1997-2023 Ripoff Report. Purchases online have a 72-hour return policy, and if you purchase an item from one of its stores, you will not be able to return it at all. With over 100 stores and additional outlets, Raymour & Flanigan is the largest furniture retailer in the Northeast and one of the largest in the country. At that time we went with a reselect. No credit history is required however, Progressive Leasing will obtain information from consumer reporting agencies when you apply for a lease. Nothing like that was covered. Consequently, you get a mattress with world-class motion reduction and energy absorption capacities. No longer selling item. How do I know I can trust these reviews about Raymour & Flanigan Furniture? That's what other companies do! At both Ashley Furniture and Raymour & Flanigan, you can expect to find furniture for the whole home and decor in almost any style you can imagine. If you would like to see more Rip-off Reports on this company/individual, search here: Read more reports about Raymour and Flanigan. I needed a repair. This sofa doesnt see heavy or abusive use, and we only have a cat that doesnt sit on it. How does this make any sense? He gave me an approximate price, which I approved. I have called to cancel on hold an hour and disconnected! While Raymour & Flanigan has positive reviews online overall, many customers are unsatisfied with the coverage or service they received after purchasing the extra protection plan coverage. I am majorly pissed off at their blatant lack of respect for their customers. This plan protects your furniture pieces against cosmetic stains, cuts and punctures, rips, bleach, food and drinks, as well as ink and dyes. In this category, this brand offer over a thousand lovable options. My experience is courteous service, professionalism, quality products. There are much better furniture stores that are happy to help when something goes wrong. 3er;moxm74 Bw B,z@N@XM'W6N(;C6qaM3c3CQescGepZ_"9J53tGq|l6Y{ }2-bPKP.s+ 6Wj IW_"=~xOF~'O`HW/};_Ffogy~~)TJ*~7g 9yz_+'r.p:&/0tai4_=t?aE[gS++NW@quflqmflqmijN0Miiq6M4-N64'. Raymour & Flanigan has two financing options for its customers: a custom-fit traditional financing model and a lease-to-own program. They had the nerve to just SEND SOMEONE UNANNOUNCED ANYWAY At 7:30 AM! Raymour and Flannigan Platinum Protection. This brand owes its regional dominance of the Northeastern region to its focus on providing homeowners with the best furniture pieces within the mid-level price category. Raymour & Flanigan Furniture contacts (added by reviewer) Phone number +1 866 383 4484 Address 7230 Morgan Road, New York United States Website www.raymourflanigan.com Category Furniture View full information Most discussed complaints Platinum coverage warranty Raymour & Flanigan Furniture alternatives She was amazing knowledgeable on the product we wanted. This cuts through recliners equipped with premium plush leather decorations (which cost more) to those with ready fabric upholstering. Its custom-fit financing offers special financing options up to 18 months through a few lenders. Your money is sucked up and gone forever. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! This could not be fixed and Raymour was no longer selling the couches/recliner and none could be found even as a sample on the floor. This report was posted on Ripoff Report on 06/23/2014 09:52 AM and is a permanent record located here: I know it is worth it because we were basically being treated like family, not someone to just get commission from. Anyone ever deal with Raymour and Flanigan warranty? Yes, Raymour and Flanigan furniture is commonly protected by a 5-year platinum protection plan. Believe us when we say this is rare for the quality these products are brandished. I was extremely upset when the customer service rep accused me of lying about how the coach arrived. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. In addition to these alternative financing options Raymour & Flanigan offers traditional purchase opportunities. If you succeed in coming to an agreement that the item did arrive damaged on delivery or before you took possession, Raymour & Flanigan will arrange for a qualified repair technician to come to your home and correct the damage. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. Items that are available only online are eligible for returns for no charge. Terms This chair is made from Kiln-dried hardwood and sturdy wooden frames further reinforced with hardwood veneers. This comment was posted by a verified customer. That they can't and won't do anything about it. Helpful? Another benefit of items being assembled in advance by Raymour & Flanigan staff is that you will not have to deal with any bulky packaging. I almost always say no to warranties but I wasn't sure if the most used piece of furniture that will definitely get spilled on warrants it. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. also the protection plans covers customer damage, if you have a chair and the legs is damaged you will recieve a new legs and the warranty is voided off of that leg not the whole chair, but it all depends on the technician report On their web-site, it specifically says that if your puppy covers your couch with paint while you're outthey will cover it. Anyone ever deal with Raymour and Flanigan warranty? Share your photos and videos with others to prove the truth of your words. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. (It dropped in the front and turned into a sliding board when reclined.) !*D pQte@(^(8s^Pz-Q =2 For home dcor, arrangements will be made to exchange the item. Hiding negative complaints is only a Band-Aid. Chat Index That damage was covered and Raymour and Flanigan quickly sent me a new cushion to my home (no person came to my home to see or review the damage) related to that claim. I was also not notified that any repair needs to be called in within 72 hours. bleach, nail polish ..lol..I am posting this all over the internet and social media. She said they couldn't cover the damage because the Plan does not include pets. This review was chosen algorithmically as the most valued customer feedback. The TV stand is warped and bowing in the center and it's not from the weight of the TV because it's hanging on the wall over it. Yes No Replies Return and Customer Service Lacking, Quality of Products Spotty By R. - 01/18/2020 WILLIAMSVILLE, NEW YORK -- I purchased a mattress at R&F. It was rock hard. Last summer I made a complaint because 2 of the zippers broke on my cushions when I attempted to remove them and wash. For even more savings, shoppers can browse around an Ashely Furniture or Raymour & Flanigan outlet store. %PDF-1.7 % In this category, Ashley Furniture and Raymour & Flanigan are fairly similar. Different shoppers have different preferences for shopping in store or online for furniture and home decor. Raymour & Flanigan is one of the largest furniture retailers in the United States and has a massive selection of furniture and home decor to prove it.
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