We also tipped our room steward. Sandwiches. All Rights Reserved. Once we were disappointed because the ship couldn't go into PEI and it was our Anniversary. Who gets a butler: All MSC Yacht Club guests staying in MSC's Fantasia-class ships: MSC Divina, MSC Fantasia, MSC Preziosa and MSC Splendida. We used our dining package. They willunpack and arrange clothing if you'd like, pack for your departure, make reservations for specialty restaurants, spa treatments and shore excursions, handle laundry and shine shoes, organize a private party in your suite, provide adaily menu of restaurant offerings, deliver meals to your suite and providecourse-by-course service from the restaurant and more. You are totally right about the butler and concierge though. Ask your cruise butler to empty the mini-fridge and use this space to store a late-night snack. It definitely was not overcrowded. Example:$10 x 2 people x $7 days = $140. By mjcatlvr, September 9, If we want to sit in a particular area of a specialty restaurant, can that be arranged? I think you will love the Haven. Maybe its because I don't like to eat in my cabin and like to go out and explore the ship to eat. The butlercan bring you the menus from the MDR or taste or savor as well so you can preview. What they do:Butlers, also referred to as valets, offer a pillow menu and provide you with your choice. Worked perfectly. Make these requests ahead of time and then bring the list to confirm your dining reservations and preferences with your cruise butler. You will love the Haven and all the perks it has. Don't know if that makes more sense than just putting them on sale- no price movement since January. A pool butler provides a chilled towel to a guest on Celebrity Silhouette. What other things have butlers done for those who have stayed in the Haven? Our butler brought us breakfast one morning and would have brought it every morning if we had wished it. Why all the upsell offers from NCL? Luxury bath products in stateroom bathrooms. 5 big changes you should know about coming to Norwegian Cruise Line in 2023, Comparing Norwegian Cruise Line sailings to Alaska in 2023, 17 kinds of cruises you didnt know Norwegian Cruise Lines offered, Norwegian gives inside look at Prima cruise ship christening, I lived on a cruise ship for 100 days, here's why cruise travel is still the best way to study abroad, Cruise travel insurance and why you need it. After you decide which requests you want to ask for, write or print out a list of the questions to bring with you. This expansive villa features contemporary design with a spacious living room area, many large windows to take in the ocean views, outdoor terrace with hot tub, private dining area, and three full bath rooms with an additional half-bath. Much of The Haven has beautiful ocean views throughout for passengers to enjoy. Cruise ship travel is changing this year: 7 changes you can expect in 2023. Designed to be a romantic hideaway for guests, this suite includes a round queen-sized bed and floor-to-ceiling windows to capture the passing ocean views. Priority when reserving restaurants and entertainment onboard NCL vessels. Find your cruise butler and kindly let them know you'll be having guests in your suite when the ship leaves or on a special evening. It is a complimentary restaurant. A butler serves Champagne to a couple during a sailing in Asia on Azamara Club Cruises. I have asked for chicken soup once when I had gotten a cold on the ship. You have nicer amenities, such as robes and slippers in your cabin. Look for the Butler button on your phone. When you have the Havens restaurant run for food, you degrade service to other guests in the restaurant, which is very selfish. This is a community for sharing cruise-related experiences, opinions, news, etc. Available on: Norwegian Prima, Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Pearl, Norwegian Gem, Norwegian Bliss, and Norwegian Jade. Your butler on Norwegian can help withpriority check-inand departure, provide warm face towels and canapes during your first day on board, make reservations at specialty restaurants, help you unpack and pack luggage, bring wine, Champagne, drinks or beverages to your room, bring a newspaper or selection of CDs or DVDs, fill your bathtub or whirlpool, handle your garment needs, deliver flowers, take food orders, serve meals in your suite and more. Ethics Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. http://boards.cruisecritic.com/showthread.php?t=1437066. (NCL's The Haven Sundeck area aboard the brand new Norwegian Prima). Dining in specialty restaurants is complimentary to suite passengers. The Haven has its own breakfast buffet area for guests, so that Haven passengers do not have to venture to the main buffet or other dining venues onboard for breakfast. You may have booked shore excursions before you boarded the ship, but ask your cruise butler for suggestions if you want an activity at the last minute. 19952023, The Independent Traveler, Inc. Royal Suite decorated for our Anniversary in August 2017 by our butler Emir on Celebrity Equinox. Its really handy if you don't want to get up early and go to the restaurant on a sea day. Thanks! IMHO the butler experience is way over blown. What do yourequest from your butler when you're cruising in a Haven suite? We didn't see a child in the pool area the entire week. But many do. Focus is placed on giving these guests individual, personalized and impeccable in-room attention and service. Some butlers juggle 10 suites and more. Think of The Haven as a "ship within a ship" -- A space that brings about a whole new sense of luxury for guests wishing to sail with NCL in style. Traditionally, a cruise butler helps make your vacation extra special. By Plate of cut fruit. Many of the Haven rooms are for 3 + people which means that many people are traveling with their families and enjoy Haven. Hayley Phillips is a military spouse currently living in Florida and loves all things travel and travel planning. Wedding Thanks! - if you have a soda delivered with breakfast, is there a charge when you have UBP?. Thanks! - what are some of the afternoon canaps they offer? If it is possible and realistic, it will probably happen. but on ourprevious cruise, the butler was never notified). By talking to your cruise butler and learning about cruise butler service, you'll gain even more from your vacation as they have traveled that same route over and over and know what to expect and experience. Be prepared to leave any and all future interior cabins in the dust. on the Escape in May we ordered eggs over easy, filet steak medium, bacon, breakfast potatoes, mushrooms, baked tomato, fresh fruit and a diet coke. Don't be shy. I'd love to hear! Richard Pietschmann / Special to Cruiseable. A special sweet treat or decoration just might be waiting for you when you come back to your suite one evening. Today we received the stuff. Fairmont Hotels We were utterly spoiled. Bay Area Calfornia But I have no idea what the benefits are or how to use it. However you can use your butler to order meals or drinks to your cabin. We are doing it in style at the, If you have suggestions of places My Virtual Vacations would love, reach out to us on our, Celebrity Cruises Canyon Ranch Spa Services, f there is something not on the room service menu you are craving, just write it in. You will also have a phone you can carry around and call the butler if you decide you need something waiting for you when you get back to your cabin. Our Butler also told us this was frequently done. Luxurious details such as platinum keycard to stateroom. Have you had butler service on a cruise? - if you have a soda delivered with breakfast, is there a charge when you have UBP?they are suppose to. That's awesome. Sandwiches. Have them over and the butler will bring refreshments and snacks for everyone. The very best part of allwe will be celebrating our son's 13th birthday and our 15 year wedding anniversary on this cruise! Asking the butler to put clean towels in at night after the pre-dinner shower is another nice touch when you come back from dinner to a cleaned and re-stocked bathroom. WebDiscover The Haven By Norwegian Hidden away at the top of the ship is The Haven by Norwegian, an exclusive enclave with our most luxurious, well-appointed and spacious accommodations. I normally don't want the little plates of snacks they bring. If you want more or less of something, let the butler know. If this happens, your butler will point you in the right direction to book another excursion and confirm your refund. 1. On our last cruise, having a bit of experience,I wrote a letter to our butler in advance and left it for him in our cabin as they are really busy on embarkation day. By the way - my wife still thinks we're in an interior cabin on a lower deck. Bliss Collection by Norwegian pillow-top mattress on stateroom beds. Tim Bieber / Courtesy of Celebrity Cruises. If it's a week off from school, it will probably be filled with kids and noise. The cost for a 7-day cruise in The Haven Penthouse is on average $4,500 or more per person. If you are on a cruise line that also features a dedicated suite concierge, your cruise butler may work with them or you can visit the suite concierge directly to book reservations and see menus beforehand. @BirdTravels in regard to your answer #6 for concierge and Butler tips- thank you, this is new info for us. Are there guidelines for what we should If not on-board, there might be success if your butler is exceptional. Washington D.C. You pay for the food just like you are in the restaurant. Plate of cut fruit. If you'd like him/her to help you unpack, ask and they will do so. Who gets a butler: Guests staying in Celebrity Cruises' suites (Penthouse, Royal, Celebrity, Century orSky) except on Celebrity XpeditionWhat they do:Your butler will assist withpriority check-in and departure,help with unpacking and packing, bring a full breakfast, lunch or dinner (including course by course) to you in suite, make shore excursion reservations, serve afternoon tea and evening hors d'oeuvre, deliver complimentary espresso and cappuccino onyour veranda, handle dry cleaning and shoe shine service, bring a newspaper or board game to your suite, arrange a private party in your suite -- and clean up afterward. Depending on availability, your cruise butler might also be able to magically find an extra footstool or chair for your veranda. (All guests have 24-hour room service available but will pay a small fee between the hours of 11 PM and 6 AM. Jenna Lyn Pimentel / Courtesy of Azamara Club Cruises. This chic suite features large floor-to-ceiling sweeping windows, with large balcony equipped with lounge chairs. When people ask,,, Butler: $10-$15 per person in room per days of cruise. WebMake requests, such as for dining reservations, private shore excursions and beauty appointments, well in advance so butlers can manage their time to make your wishes reality. Available on: Norwegian Gem, Norwegian Pearl, Norwegian Jade, Norwegian Dawn, Norwegian Star, Norwegian Jewel. They will even clean it up afterwards! Its a wonderful experience! We tipped the butler $150, and our concierge $100. Just let either the butler or concierge know what you want. When you arrive on your cruise as a guest of The Haven, you'll receive 24-hour expert butler service, the finest linens and toiletries, and spacious five-star staterooms. Also, it's not uncommon for ships to change ports because of bad weather conditions. 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