The voice will take you to the retention department. You can easily return Spectrum equipment by bringing it to any UPS Store. Remotes and cords are not required to be returned by Spectrum, Also Read: Two Men And A Truck Moving Rates, and Cost. Click through the link I provided and it will explain everything a bit further. In addition to the unreturned equipment fee, your account may also be charged an unreturned equipment recurring charge which may be listed on your monthly bill. The fee will be included in your total account balance. They will attach a return label for you and ship the equipment to Spectrum. Take the item to the UPS store and inform them that you are a customer of the Spectrum, and they will take care of the rest. ). Whether you send your Spectrum equipment back through FedEx or UPS is the same process. UPS wont charge you for shipping your old Spectrum equipment. Spectrum (charter communication) is a fast-growing television, internet, and voice company. Enter ZIP code or city, state as well. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'technologyrater_com-large-mobile-banner-1','ezslot_7',168,'0','0'])};__ez_fad_position('div-gpt-ad-technologyrater_com-large-mobile-banner-1-0');Make sure to call Spectrum to start the process as soon as possible to avoid fees. The cancellation and return of the equipment may seem like such a long process. read more. Themescene.tv is NOT an internet, cable TV, Satellite or phone provider. Depending on the equipment you want to return, Spectrum has different deadlines: Equipment that you arent required to return includes cables and remotes. There are multiple steps associated with cancellation, and the process may take longer than expected. You may be asked to pay a fee for returning Spectrum equipment, depending on your specific contract agreement. While it is advised that you return your equipment to a Spectrum Shop or UPS store, you can also return it by FedEx. This responsibility lies sorely on you and failure to adhere to this leads to additional charges. Equipment returns: Spectrum can charge $200+ if you fail to return the WiFi equipment, including if it's lost in the mail. You must obtain a FedEx receipt as proof that you have dropped off the spectrum equipment. Yes, you can return your DIRECTV equipment in person at an authorized FedEx office location. Not everyone lives near a Spectrum or UPS store and they may need a return label. If you want to ship your equipment with UPS, follow these guidelines: If theres no UPS store in your vicinity, you can always return your equipment via USPS or FedEx: Keep in mind that a return label is required for this method. Log in to your Google account and enjoy your own Google Maps. Keep the receipt with you for proof. Or give a traveler a detailed view of an unfamiliar train station. If you have an in-person return option, this may involve bringing the cable box and any other accessories that come with the equipment, such as remotes, power cords, and cables to the local store. Hold onto the receipt until the equipment arrives to avoid penalties in case there is a major shipping delay. info) is a Landkreis (district) in the west of Bavaria, Germany with a population of 95,000. It is entirely free. Enable them to find specific places using phone numbers, addresses, and real-time signals. Postal Service or FedEx in some cases. Visit a UPS store if you have one in your area because that is the easiest option for you and Spectrum. If an online store has provided you a return label with another shipping service, you wont be able to return your package at a FedEx location. Return Spectrum equipment at a UPS store so that you dont have to worry about the box and shipping label. I found that out after I decided to disconnect after having an issue with the Spectrum router blinking red all of the time. Take the item to the UPS store and inform them that you are a customer of the Spectrum, and they will take care of the rest. If a return label is provided with the equipment, make sure to attach it to the cardboard box carrying the equipment. Then, you can get it notarized remotely and send it to the court with the help of our online fax tool. If you were provided a return label with the equipment, attach the label to a cardboard shipping box. Drop off your Spectrum cable box at a UPS, Fed Ex, or Spectrum store. The first step with right direction gets ahead of others in the following steps. Watch the Milky Way, stop on Mars, and take in the moon's surface. If the retailer sent your product in reusable FedEx packaging, itll say its reusable on the front of it. Only after gaining clearance from a medical expert should equipment be transported to one of the mentioned places. Enter a location to find a nearby spectrum return equipment. They will help you figure out whether or not you need to return the equipment at all based on your service. Spectrum issues equipment to use with different Spectrum Services like Spectrum TV, Spectrum Internet, Spectrum Voice, etc. If you want to go to another location, you'll need to pack your shipment before you arrive. Then, you can simply take your sealed box to a participating location, and a team member will print your label and accept your return on the spot. You can return your Spectrum Equipment via UPS Return, FedEx Return, U.S Postal Service, Spectrum Store Drop Off, or even Equipment Pick-Up. You will also be required to return all UVerse units, such as receivers and Wireless Access Points, as well as any other AT&T equipment that you received when signing up with UVerse. The good news isyou dont have to strain yourself dealing with their return policies! Returning your Spectrum equipment is one of the many moving pieces you must put together to make a successful relocation, from planning and packing to unloading and settling into your new home or office space. Then, take the package to the nearest FedEx office. Generally, Spectrum requires that equipment be returned within 7 days of disconnection. Requires a return box (provided on request) for UPS dropoff. If there is no UPS store or Spectrum store in your area, you may return it through FedEx. Spectrum can send a technician to pick up your equipment and return it for you under some circumstances. To get rid of cable TV, you will need the right equipment to be able to watch other types of TV programming, such as streaming services, over the internet. Customers may be subject to a restocking fee if the equipment is not returned in its original condition. You dont have to bang your head over the Spectrum return policy. Find nearby spectrum return equipment. Make sure that the equipment is sealed in the same packaging as the one you received. Why Would You Need to Return Spectrum Equipment? Sometimes packages can end up disappearing, and you will pay for them. Tell the employee at the UPS store that you are returning Spectrum equipment so they know not to charge you. Politely tell the representative that all you want is to cancel the service. Use the receipts given at whatever store you chose to use. Learn how to offer QR code returns to simplify your customers experience. Neighbouring districts are (from the north clockwise) Ansbach, Roth, Eichsttt and Donau-Ries. Be sure to read their fine print and ensure that all of their fees, penalties, and expiration dates are clear before signing up for an alternative service. Want to return an online order? Once they have the required information, they will cancel the account and provide you with a confirmation number to close the cancellation and complete the process. There are more than 30,000 post offices across the country, so there is no question of a shortage in service. Call them so that they know that youve ended or modified your service so that they dont continue to charge you. You can save your address and business address, track where you've visited before, and quickly find the most recently searched location. Youre in the right place. Simply bring your equipment to the UPS store once you receive a cancelation, downgrade, or upgrade confirmation from Spectrum. Everything is taken care of by Spectrum. Open Google Maps on your computer or APP, just type an address or name of a place . Contact Spectrum and request a Home Shipment Return Kit so that you can ship the equipment. Then there are other cases where you might want to downgrade. Do not try to use it if you dont belong to this category. I cancelled my service at 5/3 and was told to return my device "as soon as possible" but not specific in date. Find the Answers to All Your Questions About the Ubisoft Return Policy, Exploring the T.J.Maxx Holiday Return Policy With DoNotPay, Understanding the Aropostale Return Policy, The Container Store Return Policy Decoded, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier, 14 days for Apple devices and accessories, Bring the equipment to your nearest UPS store or FedEx or USPS Office location, Go to the Spectrum website and find their, Bring your equipment along with the original receipt, Pack your equipment in a cardboard shipping box, Seal the box and drop it off at any FedEx Office location or USPS store, Specify why youre returning the equipment. Many FedEx locations can help you create a return label in-store. From there, a Spectrum representative will take your equipment to the nearest UPS location to return it for you. Although giving this reason may prompt the customer care representative to tell you they will send a technician to fix the problem. If you have received the correct receipt, you can call Spectrum to inform them you sent the equipment back. in Mobile Phones. Drop the equipment at a FedEx location and not at a dropbox. Therefore, if youre planning to cancel their services, get ready to return their property. Required fields are marked *. Sit back and relax while we do the work. You can drop off your package at one of 56,000+ retail and contactless FedEx Drop Box locations. Enter ZIP code or city, state as well. I waited well over an hour for them to wrap up their conversation. I strongly recommend you return equipment in-person at a Spectrum store and obtain a receipt. The router can be mailed back to us through any local UPS store. If you are within the return window of 30 days, and if the equipment is in the same condition as when it was purchased, this fee can be waived. The cost of this kind of specialized service will vary depending on the distance of travel, the type of equipment, and any other special considerations or circumstances. Otherwise, Spectrum directs customers to UPS instead of their own stores the vast majority of the time. If you want to return Spectrum equipment, you can do it in one of two ways: You can drop off the equipment you want to return at any Spectrum store near you. Check to see whether the online store provides a preprinted FedEx label for return shipping. With over 25 million updates from over 1,000 sources every day, Google maps have the up-to-date information the users need, right when they need it. Here are a couple of options to help your return package easily reach FedEx:. QR codes make returning online orders extra easy, with no printing at home needed. Before posting a new question, please check out our. Return assistance: Spectrum can only do equipment pick-ups for canceled accounts if you have a documented disability. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-medrectangle-3','ezslot_1',155,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-medrectangle-3-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-medrectangle-3','ezslot_2',155,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-medrectangle-3-0_1');.medrectangle-3-multi-155{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}Once you have the instructions for your particular box, you must follow them carefully. This fee is not subject to sales tax. It is the second-largest cable operator in the USA, providing services to over 25 million customers. Ask if there is any outstanding balance in your account or if any equipment is still showing unreturned. Make sure that all the questions are answered to your satisfaction before hanging up. If youre thinking of disconnecting or downgrading any Spectrum services, it is your responsibility to return all the items you leased from them. First, you will be asked a few questions regarding the reason for dropping the service, and then you will be further guided by the representative in order to end your service.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,600],'remodelormove_com-medrectangle-4','ezslot_4',156,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-medrectangle-4-0'); You will be asked to return any rented equipment such as cable boxes, remotes and cables, as you will be billed for any unreturned items. All you have to do is to bring the equipment to your nearest UPS store. The spectrum equipment drop off locations can help with all your needs. Or even better, join a local guide program to share your favorite stores. You will be given a label to affix to the contained equipment that you will return. Spectrum charges a Router Lease Fee of $5 per month if you do not return their router. If he/she hangs up, the machine will have to re-direct you and it may take ages and even hung up on you during the process.The customer care representative will ask you the reason for disconnecting the service. Dont think theyll just add a couple of bucks. However, they will tell you to return the equipment if you modify or terminate your Spectrum agreement. Spectrum equipment can be sent back via UPS, FedEx, or in person at a Spectrum store. However, at the end of the process, a big load will be lifted off your chest. What does Spectrum Equipment need to be Returned? Make sure to include any remotes and accessories that originally came with the equipment. In order to avoid any early termination fees, make sure you cancel the service at least 30 days in advance.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,600],'remodelormove_com-banner-1','ezslot_8',157,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-banner-1-0'); The return window for Spectrum equipment varies depending on your individual plan. Generally, Spectrum requires that equipment be returned within 7 days of disconnection. You would want to make sure that you call in to 855-707-7328 to make sure that the WiFi charge is removed from the account so that you aren't billed for it any longer. Do not drop them off at FedEx Drop Box. All Spectrum equipment, including modems, routers, and auxiliary equipment, remains company property, and youll be responsible for returning the majority of it, including modems, routers, and auxiliary equipment. Is Your Car Safe During Auto Transport? The cable company is not going to cancel the service just because you want it done. Apple TVs are returnable. Find nearby spectrum equipment drop off. You dont need a return label if you bring your Spectrum equipment to a UPS store. However, at a minimum, you will usually need an internet-connected device, an internet connection, and possibly an HDTV antenna, depending on where you live. For you and spectrum equipment return locations to wrap up their conversation the box and shipping label can call Spectrum inform. You figure out whether or not you need to pack your shipment before you arrive because is... Store once you receive a cancelation, downgrade, or in person at an authorized FedEx location. Returns to simplify your customers experience address, track where you might want go! Because you want is to cancel their services, it is the same process extra! 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