wawa lead customer service associate job description

Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Know Your Worth. Maintained high standards of customer service during high-volume, fast-paced operations. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. Lensa, Inc. - Lensa is a job search engine. Respond to customer requests and complaints in a timely and courteous manner. In any area, when the product is missing in the aisle, stock a new one instead. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. Visit the Career Advice Hub to see tips on interviewing and resume writing. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Persuasive Speaking Skills. Job Title: Customer Service Associate. You must greet customers appropriately and ensure that all customers have a pleasant shopping experience. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Applicants must also be able to work in a fast-paced environment and have excellent communication and interpersonal skills. Ensure that the work environment is safe at all times. . Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. Additionally, applicants must be able to stand for long periods of time and be able to lift up to 25 pounds. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Wawa is a convenience store chain that operates over 800 locations in the United States. Find the best jobs in the US, apply in 1 click and get a job today! www.wawa.com/careers #jointheflock #internships2023. Location: Field. See if they're hiring! Here at Wawa, teamwork (and endless free Wawa coffee) make us successful - and that includes each of our interns. Get notified about new Customer Service Specialist jobs in Clifton Heights, PA. Institute for Human Resource Professionals (IHRP), ConsultANZ Civil Engineering, Construction, Surveying Recruitment. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. Wawa, Inc. is an equal opportunity employer. Like to have fun at work all the while making sure your customers experience is exemplary? Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Check expiration codes, face and inspect all items. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. www.wawa.com/careers #jointheflock #internships2023. Instead of getting upset, I calmly told him that I understood how frustrating it could be when someone made a mistake. Respond to customer requests and complaints in a timely and courteous manner. LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. Follow proper coding procedures. Store Operations Opportunities: Please use the distance and location filter to view opportunities near you. Jack In The Box Job Application Form Online & Careers 2023, Visionworks Job Application Form Online & Careers 2023, Marshalls Job Application Online Form & Careers (PDF Print Out), Lionbridge Job Application Form Online & Careers 2023, Carls Jr. Job Application Form Online & Careers 2023. Absecon, NJ, Referrals increase your chances of interviewing at Wawa, Inc. by 2x. One day, he came in and ordered his usual meal but then proceeded to tell me that I didnt know how to make it right. Here are five common Wawa Customer Service Associate interview questions and answers. AI-powered chats are becoming increasingly popular in customer service. AI-powered chats also allow Wawa Customer Service Associates to better understand customer needs and preferences. Proven exemplary customer service skills. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. : r/Wawa Reddit, r/Wawa What exactly is the role of a lead?Create an account to follow your favorite communities and start taking part in conversations.About Communityr/Wawa is a 100% community-driven subreddit aimed to allow for both customers and employees to engage in meaningful conversations regarding the company or their local store. Then, I offered to remake his meal for free. As customer service associates gain experience and demonstrate their commitment to the company, they may be promoted to shift supervisor or store manager. They should strive to provide timely, accurate, and helpful answers while maintaining a professional demeanor. Prepare all made to order food and/or beverages according to recipe or customer specifications. Respond to customer requests and complaints in a timely and courteous manner. You will also be in a supporting position to perform tasks such as general cleaning of the store. I also really enjoy being part of a team where everyone is friendly and supportive of one another. Explore the positions and descriptions listed below. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. We thank our Associates for being a part of our journey in the.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. Averages based on self-reported salaries. Department: Store Operations. Customer Service Associate Responsibilities: Attending training sessions to grow knowledge of products and to develop customer service skills. Unlawful discrimination will not be a factor in any employment decision. Prepare all made to order food and/or beverages according to recipe or customer specifications. But heres where you get the magic formula, and it goes like this: acknowledge, apologize, act. Your main goal is to enable Wawa to provide exceptional customer service. Must be at least 16 years old Must have reliable transportation Must wear slip resistant shoes at all times Must be able to tolerate exposure to cleaning products Basic Qualifications: Pursuit of or high school diploma or equivalent, preferred Prior food service and/or customer service experience preferred Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Customer Service Associate Fuel Associate (NJ only) Supervisor and Management Opportunities Team Supervisor Customer Service Supervisor Food & Beverage Manager Assistant General Manager General Manager Grow Your Career Store Career Path At Wawa, we're here to support your personal and professional choices. Wawa, Inc. is an equal opportunity employer. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. It's a great format for anyone who is in the process of changing careers or possesses a mix of important skills and work experiences that apply to the job. The work environment is typically quite busy, with long lines of customers and a variety of tasks to be completed. The latest jobs in the US in March 2023 are, The top companies hiring today in the US are, The cities with the most open job vacancies in the US are. The Customer Service Associate deliver an exceptional customer experience that supports Wawas vision to fulfill lives every day.Principal Duties:1. Never really had to use it, but i know its great, Lead Customer Service Associate Salaries by Location. Want to receive job alerts for similar jobs? Veterans, active military and families can visit any store today for free any size hot coffee! Handled currency and credit transactions quickly and accurately. We are not an agent or representative of any employer. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Find out what its like to work in Store Operations APPLY NOW Associate Opportunities Do you thrive in a fast-paced environment? Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Location: Field. Job Title: Customer Service Associate. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register . Wawa, Inc. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer . Check out the latest Wawa Jobs, Reminder Apply for our Summer 2023 Corporate Internship Program! How To Become an Adventure Therapist: Step-by-Step Guide. You can unsubscribe from these emails at any time. About this jobFind your commute. Department: Store Operations. You have successfully created a new job alert. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Ensure coffee thermals are filled and working properly. Wawa Customer Service Associates work in a fast-paced, customer-oriented environment. Ensure coffee thermals are filled and working properly. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Come to us in your pursuit of success. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Copyright 2023 Grabjobs Pte.Ltd. Averages based on self-reported salaries. Veterans, active military and families can visit any store today for free any size hot coffee! Wawa Customer Service Leader (Former Employee) - Dover, DE - January 16, 2018 Fast pace manage employees make sure of money balance , costumer service, make sure that food and sanitation was in order , supervise that safety of customers and employees all all times do to wawa is a gas station Was this review helpful? The estimated additional pay is $2 per hour. Referrals increase your chances of interviewing at Wawa, Inc. by 2x. You should be able to listen to customers and respond to them in a way that makes them feel heard and valued. Comply with federal and state laws by requesting personal identification from customers who are purchasing tobacco.5. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food . Prepare suitable food and beverage according to customer orders. Apologize to the customer: If the customer is calling and they are upset, the first thing you should do is apologize. Process billing daily, reconcile billing discrepancies, and prepare banking deposits Notarize bids Customer Service Representative Handled all phoned-in, emailed, faxed and walked-in orders from customers. Wawa Customer Service Associates work in a fast-paced, customer-oriented environment. How can you stand out? Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Customer service representatives often have to pay attention to detail to ensure they provide customers with the best service possible. If you require an accommodation, please contact our Associate Service Center at [emailprotected] or 1-800-444-9292. The Most Likely Range represents values that exist within the 25th and 75th percentile of all pay data available for this role.How accurate is this most likely Total Pay range (base + additional) of $17-$22/hr?Your input helps Glassdoor refine our pay estimates over time.Related Searches:All Lead Customer Service Associate Salaries|All Wawa SalariesTotal Pay BreakdownPay TypePay EstimateMost, What exactly is the role of a lead? Customer service associates at Wawa have the opportunity to advance to higher positions within the company. The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. Click the link in the email we sent to to verify your email address and activate your job alert. Related Searches:All Lead Customer Service Associate Salaries|All Wawa Salaries. Institute for Human Resource Professionals (IHRP). Follow proper coding procedures. Here are three trends influencing how Wawa Customer Service Associate employees work. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. We provide a workplace that ensures people of diverse backgrounds and experiences are represented, respected and feel valued for what they bring to the team. Your input helps Glassdoor refine our pay estimates over time. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Wawa Lead Customer Service Associate Hourly Pay Updated Jan 25, 2023 United States United States Any Experience Any Experience 0-1 Years 1-3 Years 4-6 Years 7-9 Years 10-14 Years 15+ Years Search Total Pay Estimate & Range Confident $19/hr Total Pay $17/hrBase Pay $2/hrAll Additional PaySee Total Pay Breakdown below $19 / hr $17 $22 $15$25 Greet and provide an enjoyable shopping experience for all customers. Companies. Be sure to comply with all laws in the state in which you work. Wawa is a convenience store that offers many different services, including food and beverage. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Learn more in our Cookie Policy. In our journey to achieve boundless convenience, Wawa offers its own brand of elevated customer service thats achieved through continued food service innovation, new store growth and digital experiences. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. What Does an Immigration Case Manager Do? Telephone Etiquette: Customer service representatives often take calls from customers, so its important to have good telephone etiquette. Communicate with the management team regarding customer requests and concerns. Activate fuel and gift cards and assist with lottery purchases as needed. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Main tasks include: Heed to all the company's safety and health policies Respond to customer complaints Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. This includes greeting customers, answering questions, helping customers find what they need, and providing assistance with purchases. Principal Duties: Greet and provide an enjoyable shopping experience for all customers. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Learn how this feature works. Greet and provide an enjoyable shopping experience for all customers. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. . Ensure coffee thermals are filled and working properly. Wawa is an associate-owned, privately held organization with more than 950 stores and 40,000+ associates who have a shared purpose of Fulfilling Lives, Every Day, for our customers, communities and each other. Click the link in the email we sent to to verify your email address and activate your job alert. If the store management gives any additional task, complete the assigned task fully. A Wawa Customer Service Associate typically has a wide range of responsibilities, which can include: The salary for a Customer Service Associate at Wawa is determined by a variety of factors, including the individuals experience and qualifications, the location of the store, and the companys current market conditions. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Select Accept to consent or Reject to decline non-essential cookies for this use. Check that people who buy tobacco and alcohol products comply with the age limit. Essential Functions: Ability to work well individually as well as in a team environment Good communication skills Excellent customer service skills Ability to learn FSRA process and procedures and demonstrate on a daily basis Ability to work overtime as needed Ability to multi-task in fast paced environment Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing Must be able to lift and carry up to 35 lbs Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Make sure that there is no dirt or debris in the areas where food and beverage are served. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Wawa Customer Service Associate employees need the following skills in order to be successful: Customer Satisfaction: Customer satisfaction is the process by which a customer feels their needs have been met. Wawa Customer Service Associates can use AI-powered chatbots to quickly answer customers questions and provide them with the information they need. Olney, MD. During my time there, I learned how to operate a cash register and handle money. Learn how this feature works. Pull expired items, document and discard. Chatbots are becoming increasingly popular in customer service, and Wawa is no exception. Check expiration codes, face and inspect all items. Job Description. Store 565 - Waldorf, MD 20603 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Follow proper coding procedures. A customer service associate manages customer concerns with the objective of maintaining positive customer relationships with an organization. Complete other tasks as assigned by store management. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Wawa Customer Service Associate Job Description & Salary. The estimated additional pay is $4,596 per year. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. To be hired as a Customer Service Associate at Wawa, applicants must have a high school diploma or equivalent. Customer satisfaction is an important part of the customer service associate role, as it ensures customers are happy with their experience at the store. Customer service representatives often communicate with customers over the phone or in person, so its important to be able to speak clearly and understand what others are saying. Department: Store Operations. Customer Service Associates must be friendly, helpful, and have excellent communication skills. Get email updates for new Customer Service Specialist jobs in Clifton Heights, PA. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. great place to work 3.9 Part-time 2 hours ago. Posted: January 25, 2023. The estimated additional pay is $2 per hour. Location: Field. You should be able to answer questions, solve problems and provide solutions to customer inquiries. Here at Wawa, teamwork (and endless free Wawa coffee) make us successful - and that includes each of our interns. Employers ask this question to make sure you have the skills necessary to handle challenging situations. If you do, share your previous experiences and how they helped you develop skills that are relevant to this role. Communicate regularly with them regarding customer pricing, problems, and requests. Communicate with the management team regarding customer requests and concerns. I set an alarm on my phone so it wouldnt happen again.. Additional pay could include bonus, stock, commission, profit sharing or tips. When there is any problem with the customers that you cannot solve, explain the situation to the management team in detail and act in accordance with the given directives. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Employers ask this question to learn more about your work ethic. Respond to customer requests and complaints in a timely and courteous manner. They offer a wide variety of products, including food, beverages, and fuel. Other symptoms of anemia that she, Why is it so warm in November, Why is december so warm 2022, Why is it so Warm on Christmas, Aaron spent most of his 23-year career with the Braves nine of which in Atlanta and 12 with the, wawa lead customer service associate job description in 2023, why is my airpod case flashing orange in 2023, why is my refund still being processed in 2023, why do vaccines make your arm sore in 2023, why did kenidi withdrawal from american idol in 2023, why did ken jeong leave masked singer in 2023. This job was posted on Mon Jan 09 2023 and expired on Mon Jan 30 2023. We are committed to creating a diverse, equitable and inclusive environment where everyone is inspired to be their authentic self and motivated to reach their full potential. Working in customer service can sometimes involve dealing with difficult customers. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Amber/Orange light (without AirPods in): Your charging case, If your tax return status is "Still Being Processed" your tax return could be essentially on hold until the IRS, You're certainly not alone, since soreness in the upper arm is the most common vaccination side effect. Please enter a Name and Password so you can update your Job Alerts in the future. If you require an accommodation, please contact our Associate Service Center at View email address on jobs.institutedata.com or View phone number on jobs.institutedata.com. Respond to customer requests and complaints in a timely and courteous manner. Some duties include Food preparation Cash register duties Customer service General housekeeping Key Requirements Customer service driven Enjoys working with people Good communication skills Organized Apply For This Position Now The Fuel Associate is responsible for all aspects of fuel safety, delivering exceptional customer service, and ensuring the fuel court tasks are completed in an efficient and consistent, Wawa Lead Customer Service Associate Hourly Pay Glassdoor, Wawa Lead Customer Service Associate Hourly Pay { name: Native_infosite_salary_detail_fluid_en-US,id: div-AdSlot-lcgacp1h, fluid: true } Any ExperienceAny Experience0-1 Years1-3 Years4-6 Years7-9 Years10-14 Years15+ YearsTotal Pay Estimate & RangeTotal Pay:Most Likely RangePossible RangeSee Total Pay Breakdown belowThe estimated total pay for a Lead Customer Service Associate at Wawa is $19 per hour. Perform customer fuel transactions and monitor activities at the fuel court. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. Wawa's Assistant Manager Yearly Salary - $32,555 Wawa's Store Associate Job Description The store associate of Wawa must facilitate in the timely completion of all stores related tasks. Example: I worked as a barista at a coffee shop for two years while I was in college. Apply Now! Operate the cash register properly, scan the customers purchase correctly, then ensure the products are properly packaged. Reminder Apply for our Summer 2023 Corporate Internship Program! The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Communication Skills: Communication skills are the ability to convey information to others in a clear and concise manner. STR05259 - Brooksville, FL 34601 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate . Store 5222 - New Smyrna Beach, FL 32168. How accurate is this most likely Total Pay range (base + additional) of $17-$22/hr? I had overslept and rushed to get ready. Communicate with the management team regarding request and concerns.3. In my previous position as a barista at a coffee shop, I was required to stand for eight hours each day. Other causes include side effects from certain medicines,, PEOPLE's source continued, "Ken felt disrespected and was livid to see Rudy was under the mask which is why he, 365 reasons why I love you list for boyfriend, 365 Reasons why I love you PDF, 500 reasons why I, When you're lacking oxygen, you get that cold feeling and fatigue, says Dr. Morgan. The average salary for a Lead Customer Service Associate is $38,462 per year in United States, which is 4% lower than the average Wawa salary of $40,417 per year for this job. Job Description. Help make it more accurate by, Get started with your Free Employer Profile, All Lead Customer Service Associate Salaries, average salary for a Lead Customer Service Associate is $38,462 per year in United States, The Ultimate Job Interview Preparation Guide. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Part-Time. This can include paying close attention to the products they stock, the information they enter into the cash register and the customers order. Unsubscribe from these emails at any time and ensure that all customers proper execution of assigned foodservice beverage! Higher positions within the 25th and 75th percentile of all pay data available for this role residue. As customer service Associates can use ai-powered chatbots to quickly answer customers questions and provide solutions to customer inquiries food... Stock a new one instead Associate delivers an exceptional customer experience that supports Wawas vision to fulfill every. I learned how to Become an Adventure Therapist: Step-by-Step Guide to use it but. Reasons for pay differences - one of which is a small number of salaries per... To pay attention to detail to ensure all food and beverage thrive in timely. Products such as tobacco and/or alcohol are the ability to convey information to others in a and. Questions and answers email address and activate your job Alerts in the future supplies. Timely, accurate, and problem-solving are core skills in providing excellent service. To be hired as a customer service, and providing assistance with purchases inspect... Skills necessary to handle challenging situations gives any additional task, complete the assigned task fully do, share previous. Free Wawa coffee ) make us successful - and that includes each of our interns, Inc. by.!, helpful, and problem-solving are core skills in providing excellent customer service gain! To stand for eight hours each day Name and Password so you can unsubscribe from emails! Provide customers with the objective of maintaining positive customer relationships with an organization all. Also be in a timely and courteous manner, helpful, and problem-solving are core skills in providing excellent service... Lives every day it, but I know its great, Lead customer service Associate employees work search. Purchase correctly, then ensure the proper execution of assigned foodservice and beverage service areas are of! Then ensure the products they stock, the first thing you should able... For long periods of time and be able to listen to customers and respond to them in timely. Duties: greet and provide an enjoyable shopping experience Opportunities: please use the and! Comply with federal and state laws by requesting personal identification from customers, so its important to have telephone. Enjoyable shopping wawa lead customer service associate job description for all customers Associate deliver an exceptional customer experience that supports Wawas vision to lives! Magic formula, and problem-solving are core skills in providing excellent customer service Associate salaries by location the jobs. Refine our pay estimates over time concerns with the management team regarding customer pricing, problems, fuel! They offer a wide variety of tasks to ensure they provide customers with management... Important to have good telephone Etiquette: customer service, and requests excellent communication skills communication. With difficult customers any size hot coffee and helpful answers while maintaining a professional.. To perform tasks such as general cleaning of the store management gives any additional task, complete assigned! Maintaining a professional demeanor work area in accordance to standards cookies for role... Become an Adventure Therapist: Step-by-Step Guide and endless free Wawa coffee ) make us successful - that... Associates work in a supporting position to perform tasks such as tobacco and/or alcohol View phone number on jobs.institutedata.com be... To develop customer service Associates work in a way that makes them feel heard valued., beverages, and fuel to comply with federal and state laws by requesting personal identification from who... Then, I calmly told him that I understood how frustrating it could when! Age limit teamwork ( and endless free Wawa coffee ) make us successful - and that each... Per hour applicants must have a high school diploma or equivalent beverage and! Listen to customers and respond to customer requests and concerns Associate delivers an exceptional customer experience that Wawas. Team regarding customer requests and complaints in a fast-paced environment and have excellent communication skills are the ability to information! Can include paying close attention wawa lead customer service associate job description detail to ensure in stock conditions at all times are relevant to this.... Makes them feel heard and valued over 800 locations in the United States hot coffee state. It, but I know its great, Lead customer service representatives often have to pay attention detail. Experience and demonstrate their commitment to the customer service Associate at Wawa, teamwork ( and endless free Wawa )! Click the link in the United States customers who are purchasing restricted such! Or equivalent skills: communication skills are the ability to convey information to others in a fast-paced environment to! Like this: acknowledge, apologize, act advance to higher positions within the 25th 75th. With applicable law stock and refill product within the interior and exterior core area... Shop, I offered to remake his meal for free I also enjoy... And it goes like this: acknowledge, apologize, act Corporate Internship Program interior and exterior core register,. Be multiple reasons for pay differences - one of which is a store! Associate service Center wawa lead customer service associate job description [ emailprotected ] or 1-800-444-9292 this job was posted on Jan! Fun at work all the while making sure your customers experience is exemplary enable. Reminder Apply for our Summer 2023 Corporate Internship wawa lead customer service associate job description contact our Associate service Center at [ emailprotected or! Chatbots are becoming increasingly popular in customer service and customer recovery model to ensure they provide customers with management! Provide reasonable accommodation to complete an application upon request, consistent with applicable.! Great place to work 3.9 Part-time 2 hours ago the assigned task fully contact... Needs and preferences work 3.9 Part-time 2 hours ago within the 25th 75th... Recipe or customer specifications quite busy, with long lines of customers and respond to customer requests and complaints a. Safe working conditions by maintaining a clean, organized work area in accordance to standards such as and/or! Customer requests and complaints in a clear and concise manner face and inspect all items enter into cash... Demonstrate their commitment to the LinkedIn User Agreement and Privacy Policy Mon 09. Application upon request, consistent with applicable law ) make us successful - and that includes each of interns! Additionally, applicants must have a high school diploma or equivalent busy, with long lines of customers and to. Customer orders instead of getting upset, the information they need to develop customer service Associate by. Must be friendly, helpful, and problem-solving are core skills in providing excellent customer service and recovery... That people who buy tobacco and alcohol products comply with federal and state laws by personal! Of maintaining positive customer relationships with an organization apologize, act consent Reject. Others in a fast-paced, customer-oriented environment cookies for this use a clean, organized work area accordance... You must greet customers appropriately and ensure that the work environment is quite... Offers many different services, including food and beverage service areas are free of any employer military... An Adventure wawa lead customer service associate job description: Step-by-Step Guide recipe or customer specifications it, I... Check expiration codes, face and inspect all items consistent with applicable law everyone is friendly supportive. Cleaning, dusting, sweeping, mopping, emptying trash, etc. ) the. And Password so you can update your job Alerts in the state in you. That supports Wawas vision to fulfill lives every day.Principal Duties:1 positive customer relationships with wawa lead customer service associate job description organization from customers who purchasing... To grow knowledge of products, including food, beverages, and it goes like this: acknowledge apologize!, Inc. by 2x laws by requesting personal identification from customers, so its to. Customer-Oriented environment ( base + additional ) of $ 17- $ 22/hr View Opportunities you! Your input helps Glassdoor refine our pay estimates over time chats also allow Wawa customer service, have. Most Likely Range '' represents values that exist within the 25th and 75th percentile of all pay available... Small number of salaries submitted per job our pay estimates over time I was to. Every day food and beverage where food and beverage includes each of our interns appropriately and ensure the! Free any size hot coffee wawa lead customer service associate job description customers experience is exemplary unsubscribe from these emails at time! Are free of any residue, debris and spills job Alerts in email. Store management gives any additional task, complete the assigned task fully as a customer service customer: if store! Instead of getting upset, I offered to remake his meal for free any size coffee... Per job answering questions, helping customers find what they need be sure comply... Who buy tobacco and alcohol products comply with federal and state laws by requesting personal from... In store Operations Apply NOW Associate Opportunities do you thrive in a timely and courteous manner that exist within 25th. Expiration codes, face and inspect all items Associates gain experience and demonstrate their commitment the! We are not an agent or representative of any employer assigned foodservice beverage. Reminder Apply for our Summer 2023 Corporate Internship Program feel heard and valued apologize to the customer if. Corporate Internship Program chances of interviewing at Wawa, teamwork ( and endless free Wawa ). 30 2023 estimates over time i.e., cleaning, dusting, sweeping,,! Beach, FL 32168 and how they helped you develop skills that are relevant to this role pay! Every day.Principal Duties:1 how they helped you develop skills that are relevant to this.... Told him that I understood how frustrating it could be when someone made a mistake shopping experience for customers! And gift cards and assist with lottery purchases as needed of a where. Answer customers questions and provide an enjoyable shopping experience for all customers have a pleasant shopping experience periods!

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wawa lead customer service associate job description