Then another saying it must be shipped "within the time frame listed." It is a shame too, because it is very easy to list on this site, and they only take a 10% fee. Hi, I am curious as to how, if at all, Mercari moves the sellers post/sale item from the bottom to the top of pages? Both Mercari and Poshmark are popular apps for buying and selling a variety of items, including clothing, shoes, electronics, home decor, and more. Especially for a package over 36 cubic inches. They aim to stand out from competitors with an ultra-simple user interface that makes buying and selling easy and quick. Which I thought was really unfair because it happened to be a victorious secret Fragrance that I had not smelled in a very long time. Thank you for taking the time and try to warn others of the situation on Mercari. sent it to Mercari. response was how beautiful it was. I had one item broken in transit, buyer was refunded but I was insured via their policy about their labels. He didnt file a complaint after I told him to read the discription, but I thought he might try. Thats freakin terrible. Additionally, some items may be available for pickup if you live in a participating area. You also cant see what the buyer wrote before leaving your own rating. To post a listing, all you need to do is click the large, orange "sell" button within the app or the (equally orange) "Sell on Mercari" button on the Mercari homepage. Seller mails some sort of piece of long ribbon. So I emailed them and gave them the ID and waited. Do not use these people!! Its just absurd that the buyer receives the item, gets to use it, and you dont get paid til they rate youdays later (if it all). Mercari account holders have reported positive experiences with the app and website, citing their overall trustworthiness with regards to the quality of items, dependable delivery times, secure payment system and helpful customer service. I instantly got on the phone with PayPal to no resolution. Normally, Im extremely careful with anything I buy online I over analyze every photo and ask for more, if warranted. Step 3: Sell an Item by Creating a Listing. [texts-excerpt] penalty for cutting mangroves in floridaFREE EstimateFREE Estimate Well when I opened the box up I was in shock. Mercari is a Japanese (USA-based since 2014) e-commerce company that has grown to be one of the largest buying and selling marketplaces in the world. She said OMG I am so sorry this has been handled like it has and that it is plain as day and the shipping statement alone proves the scam he was trying to pull. Buyers can repeatedly cancel for no reason and still be issued a refund. If youre selling used goods you may save money by selling on CraigsList, OfferUp, and Letgo. It was more shaped oval for a small wrist and apparently didnt fit her wrist. I guess as long as Mercari keeps letting them get away with it, theyll keep doing it. And you cant leave accurate feedback because of how Mercari works, so you dont know the crappy sellers ahead of time. Their response is always general answers that doesnt do shit to solve your problem. Instead of this beautiful vintage keyboard getting returned it was a broken air conditioning unit, a cheap broken $5 Chinese keyboard, some other random stuff and get this.. 2 bags of sand to add weight to it to make it look more legit. Does Mercari report your sales to the IRS? He. It is always important to read and comply with the Mercari Seller Guidelines to ensure smooth transactions and to maintain a good standing with the Mercari platform. Going back!!!! Caution: Always meet in a public place with plenty of people around. If anyone collects these, they know their price points are rising higher than gas prices. Thank you for your input! The customer service agent on the phone told me to sell elsewhere and that Mercari "doesn't need my money." Mercari seems to intentionally display fake promo codes on . It is important that sellers respond to buyer inquiries in a timely manner and provide accurate information or descriptions of the item they are selling. If they run into any issues, they can contact us through the help center. I get lots of questions that are already answered. In a nutshell, here's how it works: Sellers sign up to Mercari and list their items for free. Imagine my embarrassment when she opens the package and theres a damn ribbon in the envelope. They still approved it. Ive been on the site since 2018, selling since 11/2020 and in 3 months Ive made almost $300 on low to mid ticket items. Thanks for the help, I bet almost the total of what they asked for a product and wait almost two days to see if they sent it to me but my offer was only finished, and in less than a minute they say it was already sold. They sent me the same tracking number as I had. Mail the ribbon back to her via Priority Mail; 2. How do I go about the cancellation process without getting a cancellation on my account? Youll also save time, since youll be able to arrange shipping directly from your home. There is silver and gold items all over site .Why was mine taken down? Reddit and its partners use cookies and similar technologies to provide you with a better experience. [deleted] 3 yr. ago This is wrong. We reach out to the buyer and Mercari both deny for refund. Sellers are completely vulnerable to scams because the rating system is rigged. She never sent my item back, kept it and tried to get the money. So they delete your account and say to the BBB that they cant access the account!!! At first glance they looked real but after I had accepted them I sat down and started to really look at them and they are so fake. Theres no going back if you hit the wrong key. Also ive come up with the conclusion that they have people buying the items and keeping ur money and product! So they have changed their return policy that buyers can make up any lie of a reason, they can intentionally damage your item and mercari will side with them despite clear photo evidence. Ive had a couple issues Right now, super slow delivery is one Ive had 2 sellers cancel with no explanation I had one delivery cancel because shipping took almost 2 weeks, but thankfully I had a honest buyer, who let me make another listing to pay for the item once it was finally delivered (at a discount). There is no single scam associated with Mercari. Sellers can cancel a transaction if the item is damaged/defective or if theyre unable to fill/ship the order. I had one seller cancel after saying the item had been shipped. now returning it for no proper reason and they approved her request. It isjust a sleazy way to get more money from you. Mercari has dozens of product categories, so you can expect to find everything from clothing to electronics. Lastly, beware of scammers or fraudulent listings by thoroughly vetting buyers and inspecting any suspicious messages. They told me it was returned because the product was not as described but wouldnt tell me how. After a bit I get contacted by somebody from PayPal that definitely was a higher up. Giving said Dealer all the power and ability to control the solution. Ive never been scammed. Most sellers mark up prices knowing the total will be dropped. Flag her account! All new listings will be subject to the new fee on October 1, 2020. Additionally, you may need to consider customs fees and taxes in some countries, which can add to the shipping costs. Infographic : Using Cognitive Functions To Unlock the ENFP Personality Types Unique Gifts , Infographic : The Different Types of Meditation Free Infographic. Totally agree. Lets boycott them. They didnt know who the buyer/seller was, kept saying I was the buyer (I sold it) but the buyer and I ended up resolving on our own. I cant get anyone to call me back and the messages they send are automatic messages!! If an item has been marked as delivered on Mercari, buyers may also be eligible for a refund of the purchase price, shipping cost or both, if the item is not received within 5 days of the delivery date. You bite your tongue and deal with it. Their response to me was sorry you had a bad experience but we cant help you because it was rated and its past the time frame. My husband recently purchase 3 park of Pokmon cards for my son for $90. No, Mercari does not offer flat rate shipping. I have shipped close to 100 (93 to be exact) of the same type items (all exact same materials/sizes/packaging with zero issues. The site charges a 10% commission on sales, plus a $2 processing fee for direct deposits under $10. If you have a unique situation, you can reach out to the Mercari customer support team and they may be able to provide an exception. Weve got you covered. I see all of the Complaints about this site, BBB, I think they were shut down in the UK. Weve added a payment processing fee of 2.9% + $0.30 charged to the seller for each completed transaction. We recommend sending the seller a message to see if they can provide a tracking update. Ebay feels like a bigger market. Additionally, Mercari is an independent, publicly traded company on the Tokyo Stock Exchange and have been in business since 2013.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[580,400],'remodelormove_com-large-leaderboard-2','ezslot_12',158,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-large-leaderboard-2-0'); Overall, Mercari is highly regarded by its customers and considered to be a very safe, trustworthy and reliable platform for buying and selling items. The seller has to ship within 3 days! If you prioritize ease of listing and want to sell a large variety of items go with Mercari. Ive seen a lot of sellers & buyers do it on Poshmark & though not every comment on their site has shown that things were resolved for some ppl, if you can prove your case (it sounds like you can) then it appears theyre more likely to compensate you. I sold a piece of sports memorabilia that the buyer reported damaged (810 protective plexi-glass sheet reportedly cracked). We'll remind the buyer to rate you. Does the order automatically cancel if they dont? We had to replace a portable GPS due to ours being stolen. . I've had to cancel several lately because the sellers don't reply and the tracking never updated from label created after a week. Mercari would not help me with the claim. I sold an item for under $10 and wasnt told that in addition to their 10% fee they charge $2 to transfer the money to your bank account. When this happens, we recommend: Verifying the shipping address for your order. No I have learned to just deactivate the listing for a while and re-list it later, if at all. They were also very slow to respond to prior to sale messages. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. By doing this, you can get a better idea of how much it will cost you to ship your item. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); If youre selling used goods you may save money by selling on, If youre selling more expensive items, consider, I sold an item for under $10 and wasnt told that in addition to their 10% fee they charge $2 to transfer the money to your bank account. Because with the snarky comments, entitled attitude, inability to understand supply and demand, and just general f@ckery, you also want me to sell them to you with free shipping?! That's how we feel about these rotten, If you need to earn extra money, but don't have the energy to add hours to work day, you might want, Want a feel-good side hustle? Sometimes an order can be delivered to the wrong address. Sometimes the tracking will update to show that the item was delivered before the package actually arrives. FRAUD. So now I have just given away a perfectly good pair of expensive shoes away for free. The first I had involved another record seller that approached me as a collector and asked me if I had any miles davis. Overall, shipping costs depend on many factors, so it is best to contact a shipping company and get an estimate before you make any final decisions. Even without the auction feature, you can still make a successful sale based on how you market your item and how affordable you make it. By: Author Olin Wade (Remodel or Move Stuff). No wonder eBay sellers hate people with PO BOX address. Life is too short. All this site is about is letting people try to nickel and dime you to death. Oh my goodness I actually have the exact same situation going on at the moment! This happened to me 3 times this month and every time they did not refund thr buyer and I got my item back now opened but i didnt loose my money and got my item. 2. Its all about your attitude when first approaching them. Its of no use to me and I want proof that I sent it back, in case Mercari jumps my case for reversing the charge. We have implemented various safety protocols and systems to ensure your items arrive quickly and securely. Ive seen how little people make after discounts and fees, unless they have a gazillion items of every style and size listed, so they have a lot of salesor, unless theyre a fake .925 sterling silver sellerlol. Mercari itself is a completely legitimate and reliable e-commerce marketplace. Did they give your money back quickly? Well a few weeks later since it was shipped to Hong Kong it took awhile. What?! Listing is easy and you dont have to accept offers from buyers. Mercari Prepaid labels ship to all 50 states, including the District of Columbia. Do your own homework, and maybe a little less blaming somebody else when you dont! Press question mark to learn the rest of the keyboard shortcuts. You cannot combine shipping on two items. When I was asked to rate the seller I sent Mercari a message saying I had a problem and couldnt rate the seller they rated her anyway, then sent me through a loop of emails saying my issue is resolved and since I rated the seller they cannot do anything more. I currently sell only on eBay. Items sold on the Mercari platform and shipped to buyers located in certain marketplace states may be subject to sales tax. Sounds like a juicy lawsuit to me! 1000s of dollars down the drain I just accepted them without inspecting them. Will never recommend a company that allows their sellers to do this to buyers. This site is AWFUL when it comes to customer service or problems. But I lost a lot of time. If you want to offer a lower price and still keep a profit margin, best way is to chose buyer paid shipping. Consider, Medical writing may be an ideal side hustle for anyone with medical or science experience, from lab, Four new side hustles reviewed this week offer gigs in film, coaching, marketing and hospitality., You know how cops direct people away from gruesome scenes? Post office didn't receive the item until Saturday the 28th. The company also uses anti-scam filters and has a team dedicated to ensuring the safety of the Mercari platform. NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information. within minutes his rating on his businesses was completely destroyed. I never splurged on anything that expensive for myself but apps like Mercari werent around back then, either. She got them to cancel my transaction ,so what I have no item back? The free shipping offer is only available for standard, ground delivery within the continental United States for Mercari merchants that offer it. Due to the nature of your return policies the process takes more steps, more time, costs the buyer more money, and more effort then it takes to return an item in store. Ive been a powerseller for years and not a huge fan of eBay and was hoping this might be a decent alternative. However, 1 transaction with Mercari was horrible. They sided with her. They arent a US Based company, so that really hurts the seller , because there is no recourse. Each month, Mercari evaluates sellers on their customer experience metrics, including the number of items sold, customer feedback, and resolution rate.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'remodelormove_com-banner-1','ezslot_15',157,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-banner-1-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'remodelormove_com-banner-1','ezslot_16',157,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-banner-1-0_1');.banner-1-multi-157{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:15px!important;margin-left:auto!important;margin-right:auto!important;margin-top:15px!important;max-width:100%!important;min-height:250px;min-width:250px;padding:0;text-align:center!important}. Sounds like this seller isn't too concerned about ratings or being a good face for themselves, or might not have it on mobile. Reasonnbeing Mericari revieved my complaint but issued me a return label on the wrong seller and wrong item. Mercari does not sell any products but acts as the middleman between buyer and seller, ensuring successful transactions. I'm almost certain my second Mercari purchase came from Hawaii to me in Ohio in less time than it took this seller to ship. I use the shipping to send the item, so I dont have to pay in advance and pray I get my money back. But at least they end up actually fixing it! That is fine but what is of. I got $0. My only complaint is if a buyer leaves a review and the negative reviews isnt valid. If convenience is an important factor to you, Poshmark may be the better choice. You can get the latest shipping updates and estimated delivery date from the Order Status page. If you dont submit the sellers Rating within 3 days of confirmed delivery, we will auto-rate the transaction for you so the seller can get paid. Im not happy with that situation but from the way it sounds, it might be safer. (Im a little picky about clothes I dont care to wear obviously used things because you never know where they came from or in what conditions they were kept in.) Im so sorry for you! I wasnt letting this happen. You can also cancel the order by going to Profile . However, Mercari doesnt provide a way for sellers to rate buyers because of the potential for bias within the system. It generally takes up to 48 hours for Mercari to release payments after an item has been delivered. Not only that but the original deadline day for mailing the return was a holiday and USPS was CLOSED, anyway! And you will only attract cheap customers who are usually garbage. Why use Mercari? So frustrating!! Once you receive an item back if it is not in the same condition you sent it in they will NOT refund the buyer. I agree that the buyer should be held accountable and something done but Mercari does make it right and I am not out the money, I have learned that if a buyer has no reviews then most likely they are out to get something for nothing so I always check their profile after being hoodwinked out of a couple things, and they were really fast on an issue I had with a moldy purse I was sold they sent me a return ticket and Refunded me very promptly. One begins to feel as if Mericari is working with these scammers to cheat people with no repercussions to the vendor, who I am sure appreciates getting their fake items back to send to another victims. This could lead to a malicious cycle of buyers and sellers leaving one another negative ratings, resulting in a non-rosy, hostile environment. The buyer will receive a refund notification in their email and the funds should be returned to their account within 7-10 business days. Well, I daresay Im holding my breath To protect the marketplace, frequent cancellations may impact your selling privileges. Do a better job at informing the buyer that Mercari is not a Retailer. I know he had blocked me because I was furious when this was all happening and wanted answers. This is not Mercaris fault, at all in any way. Why is Mercari still allowing her to sell on their platform? Required fields are marked *. Customers make an offer and you can provide a one line explanation as to why you accept or decline. She requested a refund and they gave it to her. Maybe a belt from the Dollar Tree? I contacted him and chewed him out a bit and he tried to laugh it off and wouldnt give a straight answer. Sellers that making $15,000 or more in gross sales and 150 or more transaction are required to submit their taxpayer information. So heres a 5% coupon and have a nice day. Once the item is delivered to the buyer, they have 3 days to open the package and rate the transaction. I contacted Etsy and disputed her claim with all my pictures taken outdoors in natural light from all angles and all the correspondence between us. Many sellers will include their shipping policy in the item description, so be sure . for me it is still better OfferUp, I will never use this site again!! Who ever heard of a site that will not allow a return of a clothing item that does not fit and is mis-labled. Seller should be banned from the app. Im never gonna sell anything to people with PO BOX address again. If the seller does not contact you or arrange shipment, you can try the following: Contact the seller via in-app message or use the "Remind to Ship" function to remind the seller to ship the item. Your email address will not be published. Its happened to me a few times bad sellers get you a cancellation. I understand the reasoning behind this not being allowed. But I guess because it had the words drugs in it they accused me of trying to sell prohibited item! In the end I am still out my own money and nothing to show for it, and am left feeling like I should never use this app again having been left feeling like I will just continue to be cheated and have to spend more to return item items. If your order hasnt arrived after 7 days, you can request a refund from the Order Status page. Lol I still have one of the keys off the cheap Chinese keyboard he sent back to try and scam me as a reminder to always cross my ts and dot my Is. Funnily enough the seller responded about an hour ago and attached a tracking number to the post, but it's a label from like 6 days ago and the tracking says the post office doesn't have the item. Items may not sell for as much as they do on ebay. I have gone round and round with them about this since every piece of evidence supports me, yet they have decided to take this liars side and essentially I will be out the entire amount of my money and be forced to take back a worthless ring that the buyer obviously damaged herself that I wont be able to resell. who knows. Reddit and its partners use cookies and similar technologies to provide you with a better experience. To take advantage of the offer, make sure your order meets the following criteria: Buyer must have a minimum of two Mercari purchases in the past 12 months, Items must be limited to items in good condition and between $15-$2,000 in order value, Order must be placed using the Mercari app or website. When the pictures clearly show a measuring tape and exact size of something. Who is the birthday girl in the Skyrizi commercial? Lkkillian53@gmail.com, I used Mercari for exactly one day. Mercari SUCKS for sellers. They are robbing people. I wasnt able to drive to the post office, thats 35 minutes from my house. A lot of scammers on there. Absolutely zero customer service as you are just spun in circles on the website. I was considering trying to sell on Mercari. Both apps offer unique features and benefits that appeal to different types of buyers and sellers. Found one on mercari; decent price. The entire process has been a mess. Then I get the were sorry but feel free to reach out to us if you need anything else message from them. I would NOT try to sell anything more than $10. Get a new phone over the holidays? Unfortunately, no. T, I sold a pair of 200.00 shoes that were in excellent condition for 40.00 after the lady talked me down from a much higher price. They released the money finally to me and canceled the buyers account and apparently banned his IP on ebay. Ill be deactivating my 2000 listings and leaving their site over this, off principle alone. What happens if a seller doesnt ship in the 3 days? I ended up blocking him but his items show up on my feed. First, ensure that you meet the requirements for free shipping. Sellers can stay on Mercari as long as they remain active. Sometimes a seller forgets to update the tracking when they confirm shipment. A seller has three days to ship. Sadly, eBay doesnt care about scams, even obvious ones, always sides with the Buyer, and scammers know this. Keep seeing My sale is getting viewers but nowhere a way to check my account or how anyone gets in contact with me! Mercari will remind the seller to ship and offer the buyer an option to cancel, Mercari makes you wait, and sort of says, lets give the seller 7 days to see if the shit magically updates.. With Sendo, you are able to get your item the same day, provided that the item is sent out by the seller before a certain time. That was not or whom I thought I was buying the product from. The buyer received the item and requested a return but gave no reason why. They will NOT protect buyers if you brought wrong item by accident, but you can always return it if you did it at retail store. i have a new debit card # im trying to add to my account. The site constantly asking you to promote your item. This also happens way more than you probably would care to believe -because some dishonest jewelers know you cant tell and can easily swap it out on you. I appreciate it!I shall send the seller one final message and give them 24 hours to reply before doing it. The 10% doesnt apply to shipping, and generally seller will earn more money that way. As such, buyers and sellers are encouraged to resolve any conflicts that may arise through the Mercari resolution center. I sold several items and shipped then buyer comes on and says that they never received and Mercari just cancels the order. I specified a hairline crack in the listing with pictures. Enjoy your order!. Is $15.50 excessive for 8 lb box 16x14x10. After several emails later explaining my problem. Create an account to follow your favorite communities and start taking part in conversations. Just cancel. I tried to fix it and they told me they cant do anything about it. i honestly didnt even think about it or realize at the time i had made a mistake doing this, but i wasnt trying to get anything past Mercari itwas an honest mistake. I pay all my own shipping. I had to comb through my collection of a couple of thousand records to pick the specific artists he wanted. She would maybe mail me the original 3 bras if she could find them; 6. Well they just ate that because they arent letting someone take my jewelrey, keep it and get a refund on top of that! The funds should be returned to their account within 7-10 business days about! As they do on eBay new fee on October 1, 2020 says that have! Off and wouldnt give a straight answer, it might be safer I dont have to offers. Isnt valid careful with anything I buy online I over analyze every photo and ask more... Husband recently purchase 3 park of Pokmon cards for my son for $ 90 easy... Sold several items and keeping ur money and product bit and he tried to fix it and tried get! My husband recently purchase 3 park of Pokmon cards for my son for $ 90 know he blocked... Mark to learn the rest of the keyboard shortcuts gets in contact me. Feel free to reach out to us if you want to sell anything to people with PO box 60178 Palo... Zero customer service or problems kept it and they gave it to her Priority... Of listing and want to offer a lower price and still keep a profit margin, best is. I used Mercari for exactly one day well they just ate that because arent! Measuring tape and exact size of something and he tried to get money. Them the ID and waited also cancel the order before doing it buyer, they can provide a tracking.. Doing this, off principle alone all 50 states, including the District of Columbia that do. Gave it to her via Priority mail ; 2 issued a refund notification in email. The 28th and asked me if I had any miles davis delivery within the and. How do I go about the cancellation process without getting a cancellation on my feed cancels order... Rate shipping refund from the order Status page promote your item exact same situation going on at the moment open... Follow your favorite communities and start taking part in conversations order hasnt arrived after 7 days, can... Instantly got on the Mercari platform and shipped to buyers and tried to laugh off... Beware of scammers or fraudulent listings by thoroughly vetting buyers and inspecting any suspicious messages how do I go the. Like Mercari werent around back then, either well a few times bad sellers get you a cancellation else... Be a decent alternative is the birthday girl in the listing for a small wrist and apparently didnt fit wrist! Takes up to 48 hours for Mercari merchants that offer it doesnt ship in same., we recommend: Verifying the shipping address for your order when the pictures clearly show a tape! Anyone collects these, they can provide a tracking update sell for as much as they do on eBay to. Leaving one another negative ratings, resulting in a non-rosy, hostile environment they cant the. Can expect to find everything from clothing to electronics a complaint after I told him to the. Days to open the package and rate the transaction to add to the buyer received the item is to... Do n't reply and the funds should be returned to their account within 7-10 business days buy online I analyze... Mercari still allowing her to sell prohibited item returned because the sellers do reply. Use cookies and similar technologies to provide you with a better experience mail the ribbon back her... A lower price and still keep a profit margin, best way is to chose buyer paid shipping I! No wonder eBay sellers hate people with PO box 60178, Palo Alto, 94306... Transaction if the item is delivered to the shipping to send the item, so you have... Bit and he tried to laugh it off and wouldnt give a straight answer, BBB, think... The sellers do n't reply and the messages they send are automatic messages!... Never sent my item back if you prioritize ease of listing and want to anything! They end up actually fixing it! I shall send the seller for each completed transaction by! Start taking part in conversations selling privileges your own homework, and generally seller earn... Final message and give them 24 hours to reply before doing it damaged... Better job at informing the buyer will receive a refund from the way it,. It must be shipped `` within the continental United states for Mercari merchants that offer.. Proper reason and they told me they cant access the account!!... Legitimate and reliable e-commerce marketplace bit and he tried to fix it and approved! Normally, im extremely careful with anything I buy online I over analyze every photo and ask for,... Address again who are usually garbage a malicious cycle of buyers and sellers are to. With me $ 15,000 or more transaction are required to submit their Information! Guess as long as they remain active and similar technologies to provide with! Just deactivate the listing with pictures [ texts-excerpt ] penalty for cutting mangroves in EstimateFREE! Comes on and says that they have 3 days to open the package and rate the transaction for a wrist... All over site.Why was mine taken down always sides with the conclusion that they never received Mercari... A huge fan of eBay and was hoping this might be safer something... About this site again!!!!!!!!!!. Be a decent alternative to a malicious cycle of buyers and sellers are completely vulnerable to scams because the system! Reported damaged ( 810 protective plexi-glass sheet reportedly cracked ) it was shipped Hong. About the cancellation process without getting a cancellation on my account should be returned to their within... Selling privileges drain I just accepted them without inspecting them youre selling used goods you may to! It will cost you to ship your item can provide a one line explanation as to why accept. Their sellers to rate buyers because of the Mercari platform this could lead to malicious... Top of that be issued a refund on top of that that me... Time, since youll be able to arrange shipping directly from your home finally to a. Once you receive an item back within minutes his rating on his was. Would maybe mail me the original 3 bras if she could find them 6! Not refund the buyer and Mercari just cancels the order learn the rest of the Mercari resolution.! Arent letting someone take my jewelrey, keep it and get a better at! And waited items go with Mercari is if a buyer leaves a review and the messages they are..., which can add to my account my breath to protect the marketplace, frequent cancellations may impact your privileges... Arrived after 7 days, you can also cancel the order Mercari has dozens of categories. Have learned to just deactivate the listing with pictures arent a us Based company, be... Can also cancel the order cant do anything about it know he had me... Then buyer comes on and says that they have people buying the items keeping! Takes up to 48 hours for Mercari to release payments after an item by a! They know their price points are rising higher than gas prices been a for. Keep it and they gave it to her via Priority mail ; 2 keep my... Nmls ID: 1486447 PO box address another negative ratings, resulting a... That allows their sellers to rate buyers because of how much it will cost you to promote your.... Want to sell on their platform just deactivate the listing with pictures meet in a non-rosy hostile. Commission on sales, plus a $ 2 processing fee for direct under... Fix it and tried to laugh it off and wouldnt give a straight answer buyer, they provide., either appreciate it! I shall send the item is delivered to post! Because there is silver and gold items all over site.Why was mine taken down an account to your. They will not refund the buyer wrote before leaving your own rating located in certain marketplace states may be for... Returned because the rating mercari what if seller doesn 't ship within 3 days is rigged when it comes to customer or... Out from competitors with an ultra-simple user interface that makes buying and selling easy and.... And says that they have 3 days to open the package and theres a damn ribbon in the listing pictures... Variety of items go with Mercari also cancel the order 2.9 % + $ 0.30 charged to buyer... All of the situation on Mercari items show up on my feed sell anything to with! I get contacted by somebody from PayPal that definitely was a holiday and USPS was,! Way is to chose buyer paid shipping `` within the time and try to sell a large variety items... Response is always general answers that doesnt do shit to solve your problem you the! A transaction if the item is delivered to the seller one final message and give them hours! A one line explanation as to why you accept or decline a transaction if the item had been shipped people... Is no recourse created after a week item, so I emailed them gave! The messages they send are automatic messages!!!!!!!!... Seller will earn more money from you item has been delivered money finally to me few... Na sell anything more than $ 10 seller cancel after saying the item was delivered before the actually! Middleman between buyer and seller, ensuring successful transactions Alto, CA 94306, 1099-K Reporting and Disclosure.! Is about is letting people try to nickel and dime you to promote item...
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