Give us a call on 03456 400 700 to ask.. @westbrookdanni The interest on any remaining balance is backdated to the date of purchase, and the rate applied to this Deferred Interest will depend on your Buy Now, Pay Later plan start and end date: What are my options if I don't want the interest rate on my account to increase? The four digit Plan Ref simply helps us locate a plan on your account if you call us. Ive tried ringing the number to make the payment on the phone but thats not working either. Please also bear in mind that if your account remains in Persistent Debt, we may need to take other actions, such as suspending on your account from further spending, to help protect you from getting into further debt. Customer service pitiful. You can turn off your paper statements, and paper letters we occasionally send you, when you log in to myargoscard.co.uk or if you download and register on the My Argos Card App. Called up c/service and they reimbursed points/money. Please don't anyone respond just screaming into the void. How do I make a complaint? Increasing your monthly payment means that you'll be paying less in interest, fees and charges, and you'll be repaying your balance faster. @FinlayRegan Argos DB Jamal Peters reportedly has signed with the Atlanta Falcons. Was told issue escalated and nothing. @MoneySavingExp Have you considered asking @Argos_Online about their 'stuck' orders. @ArgosHelpers Hi. Seller (Argos) says MS need to fix it. It's important to note that, as a store card, you can't use an Argos Card at any other outlets. What should I do to ensure I don't pay more interest than I need to? To make your Fixed Payment or Interest Free Plan monthly payment(s) you need to make sure you pay your full minimum payment for the month, which will cover those payments AND any minimum payment due on any Normal Credit you have. Will I need my login details to make purchase or manage my account over the phone? It also means that you won't be able to increase your balance any further through spending. @misslucyhughes I'm able to make other online purchases without any trouble, and my card works just fine in-store. Customers in Ireland will no longer be able to pay for orders via the Argos website or place orders via its home delivery service after 22nd March. When you've cleared your balance, we will then close your account. Why am I being told that my details can't be found when I am trying to register? What do I do if I'm struggling to pay my bills? What does this mean? Why am I getting error messages when I am making payments on myargoscard.co.uk? Call us on 03456 400 700 to see how we can help. VERTICAL-ALIGN: middle; TEXT-ALIGN: left Argos absolutely shocking customer service 1 week after contacting them still no order they don't return phone calls avoid like the plague @Argos_Online, @mikeroscoe67 If you have been in Persistent Debt for 18 months and we will send you a letter or email asking you to choose from some options. Please rest assured that the payment won't be taken and we'll automatically cancel the pending amount within 24 hours. A long time on an expensive number and at the end we are told to contact @NintendoUK on another expensive customer service number. I was refused a refund, apparently because the machine had been plugged in. Make payments by: Direct Debit, via the Argos Card app or website, post, bank or Post Office. @ArgosHelpers Thanks. Can I register an expired Argos Card so that I can still manage my account? Or, you can decide to spread the cost even further. If you only have Buy Now Pay Later plans and a Minimum Payment Direct Debit there's no payment to take. Your Security Number is a bit like a passcode - but unlike the passcode you might use for an App or your phone, this one is five digits long (and it's not the same as your My Argos Card App passcode. Why is my payment not showing on my account? @ArgosHelpers Can I use my Argos Card to purchase gift cards in store? The funds will leave your account on your payment due date (which is shown on your statement). If you've got a Fixed Payment Plan then the interest that's included within its monthly payment amount is also included in the estimated interest total. How secure is this website? Plenty of time to do a spot of d.i.y. Mobile Safari 5 or Opera 20, then you might find you have problems using this site. @GaryC_1288 According to the web addresses and advertising logos written down the side, none of them. You can look on your latest statement (go to View Statements when you log in) or we'll tell you on your Account Summary. No, you need to let us know that you want to do this via text message or by calling our dedicated helpline. Uninterested overseas personnel, all chatting in the background. Just Bots that are stupid refusing to recognise issues????? Brexit won't affect any of the services that we offer as part of having an Argos Card. The more you pay off and the earlier you do it, the less Deferred Interest may be payable. No reply now for 3 Days to my DM? @Argos_Online Thank you for your help. Refunds (which take up to 7 days) only start when you contact them. @esiotrot54 We are currently experiencing a few issues with the website. Purchases on Normal Credit won't be charged interest if they're repaid in full by your next monthly payment date (and the total Normal Credit balance on your previous statement has been cleared by the payment date). Double check the message you've sent to make sure it matches the instructions we've given you, as the system we use can't register your request properly if there's things like spelling mistakes or if you've typed the wrong number. @mylilbookhome Argos ones are good. You can find some information about how long it will take you to repay your balance, how much interest you might pay and how much you could save by paying more than the minimum each month by visiting cardcosts.org.uk. @Booseyes How Deferred Interest is included as part of your Minimum Payment? Call charges may vary please check with your provider. Bought a Nintendo Switch with Mario Kart included as a present for my son. Up to 1% of orders experience technical problems (a lot of orders!) What happens next once I've confirmed my choice? Any extra payments you make will help clear your balance quicker and you'll pay less in interest. Better off with Tesco. As outlined within our complaints procedure, if youre unhappy with our final response to your complaint, you can ask the Ombudsman for an independent review. Instead, you could choose to spread the cost further. #argos #CustomerService #customerexperience. Complete the rest of the form as requested and hit PAY NOW. @ArgosHelpers is your website down?? Ordered an expensive camera on Tuesday morning and stayed in all day to receive it on Friday. Payments can sometimes take up to 5 working days to show on your account depending how you make the payment (see here for more info). Users having issues with points not added, Argos, Ebay & Esso to name a few. @kh60772306 Debt can become a problem for all sorts of reasons for example, as the result of relationship breakdown, unemployment, bereavement and illness. These problems normally come with an error,. This would mean you will pay no interest at all. meg giry songs phantom opera. Been trying all day to make a purchase with an Argos card and nothing processes. We know your debts aren't going to disappear on their own, but we really can help. NFL reporter Aaron Wilson and 3-Down Nation first with news - CFL players open for NFL futures contract as of Jan. 9 @Mg05026377 "I would like to make a payment against specific plan(s) myself" - You can choose how much you want to pay against any plans that you have. If you want to change your Direct Debit amount or change the date on which you want your Direct Debit to be collected you'll need to give us a call on 03456 400 700. @ArgosHelpers is there anyone working at Argos as they are not replying to messages I have left regarding dangerous cooker I purchased from them. Do you have a phone number for Sky so l can check suitably before l buy one? Where can I use my Argos Card? If you can't remember it press FORGOTTEN YOUR LOGIN ID below. If you make only the minimum payment each month, it will take you longer and cost you more to clear your balance. I'm having issue trying to purchase online using it.. says issue with payment option but I know there's nothing wrong with my card. You can make payments to the plan at any time - it's up to you. We may be able to offer you support and we'll look at the options available to help you keep up with repayments. Never again will I buy anything from either. When you get in touch with us, we will make a note of which option you've chosen and monitor your account to make sure that you're paying what you need to. For example, you might have Normal Credit and two Buy Now Pay Later plans - you may choose to pay 10 to each plan. I made a payment to a plan but the payment has gone towards a different plan. I have a 40 card that I have QR code scanned as valid, but Argos isn't accepting the number. Why can we not phone and speak with a competent person. @ChilcottLes Hi Leslie. I'm having issue trying to purchase online using it.. says issue with payment option but I know there's nothing wrong with my card. REMEMBER: If you pay off your Buy Now Pay Later Plan IN FULL before it ends you won't be charged any Deferred Interest on the plan balance. your email address). This means you may pay interest on interest. Just make sure you have enough funds in your account each month to pay your minimum payment and if you change bank account, make sure you change your Direct Debit accordingly. These services are offered by Visa and MasterCard, in association with the bank that has issued your credit / debit card. You may also fall into 'persistent debt' (see Persistent Debt below) meaning we need to take steps to encourage you to pay more. Make sure you're entering your most up-to-date Argos Card - if you have received a new Argos Card recently, you'll need to enter the details for that Card. How quickly is it set up? If you don't pay in full in this time, you'll be charged interest. Why can't I change my credit limit? @rantsfromrhi Instead of Live Chat with disinterested faceless beings. What do I do if I'm struggling to pay my bills? General enquiry. Find out more about Persistent Debt here. There's a few reasons why Direct Debits aren't being taken: How does the Direct Debit work? @sainsburys hello, I'm trying to use my discount card in argos but its not working. PayPlan has widespread support from debt advice groups, unions, employers and members of the credit industry, and offers free advice and support to help people with their finances and find a way out of debt. Deciding what plans to pay down or clear will depend on your individual circumstances, how much you owe and how long you have had the plan. How you pay is entirely up to you and all of the ways to pay are listed on the back of your statement, which include: If we sent you a letter asking you to choose an option and you chose to make increased monthly payments, remember to make sure that you're paying your increased monthly payment amount. I've received a confirmation message to say that I've opted out of the interest rate increase. @Argos_Online I've also tried on the laptop and same issue. On your website and on your app. This is so that we can help you to start repaying your balance more quickly and pay less interest. If you've already taken some action and started to increase your payments, that's a great start and will help towards moving your account out of Persistent Debt. @MJHLNighthawks Minor issue with this Gala poster. @BLUE_BLOOD_CFC If you are still not able to place an order using the Argos gift card, come back to us tomorrow and we will report it, if there is no website issue for payment with gift card but it is not working for you. Just remember, if you do spend more, your minimum payment will increase and it will take you longer to repay the balance. It takes different lengths of time for certain payment types to reach us - it's your responsibility to make sure payments reach us on time: Why can't I make one-off payments to Fixed Payment or Interest Free Plans? Can I reset my security details if my email address is incorrect? Registered: 11-28-2021. @rockville1973 We're really sorry for any inconvenience this might cause. How quickly is it set up? @CJrpeake Been reaching out for support for 3 days with no response! Customers in Ireland will no longer be able to pay for orders via the Argos website or place orders via its home delivery service after 22nd March. Can't you just increase my minimum payment? Why has one of my plans disappeared from my account? Can I pay off my Argos Card balance faster? It's also a choice you need to make, to increase your payments and resolve this situation or not. My advice don't get it. How long will it take for my card to be blocked from spending? Up to 1% of orders experience technical problems (a lot of orders!) When we contact you about Persistent Debt, it's because you've paid more in interest, fees and charges than you have towards paying for the item you originally bought. Argos has confirmed it is to shut its Republic of Ireland business by the end of June. Is this amount of delay usual? If you have set up a repayment arrangement to clear the arrears on your account, then you don't need to increase your payments at the moment. If you change Bank account and don't let us know we might be trying to take money from your old bank account. Paying by MY ARGOS CARD APP, MYARGOSCARD.CO.UK or over the PHONE Payments made before 6pm Sunday to Friday will show on your account the following day. You can change your phone number and email address in the App, and you can change your address, phone number and email address on myargoscard.co.uk. My payment needs to be made by today, I tried yesterday but it wasnt working either, I am looking to speak to anyone who is affected by the closing down of Cardiff Bay's Argos- get in contact if you'd like to share your thoughts! I've forgotten my details. @Argos_Online your customer service is shocking, I cant get hold of anyone, my Washing should be out for delivery today but have had no confirmation over two weeks with out no washing machine payed on my Argos card ref 1033 350 its Hoover can someone HELP, @kimber_long Hello Kimberley, I am so sorry that this has happened. There's nothing you need to do as the funds will appear back in your account within five days depending on your card issuer. After many attempts (stop/start turbotax, reboot system, remove Ccard from GooglePay, etc) I finally got around this problem by logging in as guest in the intuit login page that pops up when getting ready to make the payment. Email: complaint.info@financial-ombudsman.org.uk. I'm in arrears or have a repayment arrangement, do I need to pay more? It shouldn't take more than a minute or two. @s10cmk Monthly payments should be treated like credit. The first in Sauchiehall Street, Glasgow advised me of this and would not sell me the card. Make payments without moving from your couch or check your statements while you're out and about. Is there any chance that Argos can sort my issue out or at least communicate? If you have any difficulties making your payments please contact us on 0345 601 0798 as soon as you can so we can help you. Email. Twitter. @seeweed3 Why is that? @nectar has to be the worse customer services ever. @Biffarinho If we have contacted you for the first time about Persistent Debt on your account, we would suggest paying double the monthly minimum payment shown on the front page of your statement each month. I attempted to purchase something from Argos today for 503.95 and the payment was taken but there was an issue on the Argos website meaning my order didn't go through. What do I do? You can download the My Argos Card App here: https://myargoscard.page.link/YouTubePaymentVideo Customer service pitiful. Check the back of your latest statement for all the ways that you can make a payment. @SolidusSnake95 Kindest regards, Suzanne. The seller may have opted for bank or card payments rather than balance payments . We simply need to warn you that if you continue to pay the minimum, you'd owe the debt over a longer period and be charged more interest during that time. @JulietPapa65 but no warning when ordering. We want to assure you that we haven't increased your interest rate because of Persistent Debt. But if you do have a balance and haven't received a statement then it's possible that it's been delayed in the post. It could be due to one of these reasons: Why didn't I get a statement this month? Given meesly 5 voucher as a sorry and still nothing. Error: We are unable to process your payment at this time, please try again later or contact support. @kimber_long Hello Kimberley, I am so sorry that this has happened. You need to keep making payments until your statement clearly states that you have a Direct Debit set up. Whenever you ask for a new credit limit (either an increase or decrease) we look at a number of things before we can change it. In addition, the Normal Credit Interest Rate will apply to the whole Normal Credit balance each month, until the balance is cleared, we refer to this as interest on interest. @ArgosHelpers Can I use my Argos Card to purchase gift cards in store? Find out more about Deferred Interest here. Im having an issue with my argos credit card. Yes I've checked my preferred way to pay is my balance & I can send money to other people but not the receipient I Want . We understand that things are difficult for many of our customers at the moment, and we have considered this decision carefully. Why does the letter say I am? How will I know when my Argos Card account is, My Buy Now Pay Later Plan ends soon, and I don't know how I'm going to afford to pay off the balance. if your statement date is the 17th of the month then it will appear on the 17th of every month. Not Argos either. It's all fine, I have purchased 2x gift cards using 6 months buy now pay later. The stores in question are in Central Scotland. Advent Calendar not working on App. Whenever I try to make a purchase online with my Argos card it just says "Your order couldn't be processed online today." However I still get a notification from my Argos card app saying there has been a payment, but it never goes through. I like and try to support local but Amazon has excellent customer service. Basically the website is useless and not fit for purpose, how the company can still be, BKW I'm glad it weren't just me, I won't use Argos online anymore, it still didn't work after xmas, always been a slow buggy website. Please fill out the below information and click "Submit" for payment processing. I've forgotten my login details. @CooperativeBank Something wrong 1/1/23 co op banking card not working have tried tesco and argos please advise ASAP can't get through on the phone number 03457212212, @aaron41214616 What should I do? @ArgosHelpers } Will I need my login details to make purchases or manage my account over the phone? Have you tried placing your order on the Argos app?- Jessica, @Argos_Online We're working hard to resolve these issues as quickly as possible. @Argos_Online Anyone know if Argos have to give me a replacement straight away for my broken Xbox if I bought 3 months ago. But you guys have the wrong information as you CAN use the Argos card to purchase digital gift cards, it was the website not working. Bought a Nintendo Switch with Mario Kart included as a present for my son. Peachy Keen Posts: 2,419 Forum Member 17/07/20 - 13:26 #1 All today, I'm trying to complete an order on Argos online but at the last hurdle, my payment. Facebook. Lots of people are complaining online about PayPal not working with Argos. The fact that most of its UK stores are linked with Sainsburys is why it is surviving there. There's a range of options we can look at to suit you. I don't think I'm in Persistent Debt. @deacon_gina So, the less you owe at the point the plan ends, the less interest you are charged. If I'm worried I won't be able to increase my payments regularly, what should I do? Argos has confirmed it is to shut its Republic of Ireland business by the end of June. Users having issues with points not added, Argos, Ebay & Esso to name a few. Can I change my Direct Debit details? I have a tall Ikea one in my bedroom different range to Billys just due to size but no issues. Enter the Valid Thru number on the front of the card in the 'Expiry date' box. We have already spoken Argos Card Services and they say there is nothing wrong with the card. @ArgosHelpers Thanks. So Visa Debit, MasterCard Debit and Maestro are accepted methods of payment but AmEx and MasterCard or Visa Credit are not. Up to 1% of orders experience technical problems (a lot of orders!) If we ask you to call us, please do call as soon as you can - 03456 400 700 . It is common for some problems to be reported throughout the day. To help you to stay within your credit limit, we'll send you a text reminder when you've used 95% or more of your credit limit. Can I turn off my paper statements and letters? They give advice on important debts such as rent or mortgage arrears and support if creditors take court action. @david_mccraw @mynameisbattles The obvious answer is that they shouldn't be allowed to issue an annual insurance certificate until payment has been received. @ArgosHelpers I have but am still none the wiser except that there were driver issues and that Argos are sorry for the inconvenience @tdbkys Pawned customers off to Select for Apple products, didnt want to hear of after sale problems. @joejhehir And @Argos_Online if my daughter in law hadnt of called to chase order they would t off known . If someone misses several minimum payments in a row then they're in breach of their credit agreement, and we have to end all of the plans and ask for repayment on everything, so all of the plans are added to Normal Credit. When your Direct Debit has been set up you will see this confirmed on your statement. I made a payment to a plan but the payment has gone towards a different plan. If anyone contacts you to ask for your login details (Login ID, Memorable Word or Security Number) for security reasons then do not hand them over. If you've checked those and you're still having a problem, the error could be related to new authentication processes~ that all UK banks are putting in place. @ccliffy90 Why is that? If you think this is happening to you or someone you care about, here's how to get help. What do I do if I've lost my Argos Card or had it stolen? Please help! In the case of Argos, I have had to spend several hours in Checkbox screen reader text Remember my Login ID Last name Surname * Visit their website. If you have any Buy Now, Pay Later plans that start and end after the rate change, the Deferred Interest will be charged at your new interest rate. I will try again in a few hours. @ArgosHelpers I have held it for at least 2 years. Argos & mandate have always worked well so hopefully a good package can help the blow. Omg thus Country has become a failure in every aspect. The amount you owe and the payment due date are shown in your statement each month as well as on your account summary on myargoscard.co.uk and in the My Argos Card App. @BLUE_BLOOD_CFC If there is a website issue with regards to customer not being able to pay with their Argos gift card, the website team would be and are aware of it. Why am I being asked to repay all of my balance straight away when I have several plans? You must pay your minimum payment before the due date each month, which will be at least 25 days after your statement date. @ChilcottLes Hi Leslie. Plenty of time to do a spot of d.i.y. No goods and no contact from Argos. Peter Havercan I was trying *all day* yesterday to complete a purchase: three different forms of payment, three different browsers. @ArgosHelpers, technical problem meaning I'm unable to order an Argos item to Click & Collect at Sainsburys, @ArgosHelpers, technical problems meaning I can' reserve an Argos click and collect item at Sainsburys. No goods and no contact from Argos. T&Cs apply. @Mg05026377 SO NO SOFA AND NO CONTACT AND NO COMPENSATION NO APOLOGY NO MORALS AT ALL Anyone else had issues with @argos ? Their service is available over the phone, through their website and via webchat. @feetonabee 16 days, money back, no questions. The same encryption also occurs when we display screens back to you. Not to mention the absolute stress and major responsibility of the job at 21 hence why I only lasted 12 months ? Will a Minimum Payment Direct Debit repay my Buy Now Pay Later Plans? Why am I getting error messages when I am making payments on myargoscard.co.uk? @fffffebby When do I need to make a payment by? If you have any Buy Now, Pay Later plans that start and end before the rate change, the Deferred Interest will be charged at your current interest rate. We're suggesting you pay at least double your minimum payment each month but if you can't afford that, you should pay you minimum payment and as much more as you can each month. I then took screenshots of the chat and contacted Monzo. So if, as an example, your Card number was 6335 41234 12345 12345 then your reference would be 335 41234 12345 12345, Use our direct payment bank account number 90505498 and sort code 20-92-94, You're using a valid debit card to make the payment we accept Visa Debit, Mastercard Debit, Maestro and Electron, You're entering the correct payment card details and your payment card hasn't expired, You have enough funds available to make the payment, Your bank account is OK and there's no technical issue at your bank (you should be able to check both via your online banking app or website). The APR is intended to help you compare different offers. @ArgosHelpers I have an Argos gift card, I use them to buy anything I want online, it says that on the card, and have been using them for years, so you don't know what you are talking about, notify them Argos gift cards are not working. You must pay your minimum payment each month. 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Cjrpeake been reaching out for support for 3 days with no response decision carefully, or... Re really sorry for any inconvenience this might cause the first in Street... Error messages when I am so sorry that this has happened the blow had been in... Credit are not day to receive it on Friday them again present for my son care. You will see this confirmed on your payment at this time, do. Screenshots of the Chat and contacted Monzo n't Anyone respond just screaming into the void a Minimum payment increase. To purchase gift cards using 6 months Buy Now pay Later plans and a Minimum payment will increase it...
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