The Shark robot vacuum is stuck 2. If the DOCK and SPOT are blinking alternatively, then there is any obstacle in the brush roll. If you spot this error, it means that there is a BotBoundary error, and you need to move your Shark AI vacuum away from the boundary. A red flashing clean light also means your robot cant start when you turn it on because of an error. issue. Move it to a new location on a level surface. What are the error codes of the Shark robot vacuum? This is a common error that occurs on the Shark EZ and Shark IQ vacuum cleaners. How do you fix the Shark robot vacuum's error 2? Check for Open or Short Circuits in Pot wiring. The DBL DKR logo and marks are copyrighted and may not be used without permission. CLEAN (RED) + DOCK (RED) +! This indicates that the cliff sensors are reporting an error. your Shark ION Robot only connects to 2.4 GHz Networks. If you see any, remove them. Remove any debris from around the brushroll. If your Shark vacuum is not turning on, it could be a bad battery, low battery, or a faulty robot vacuum. A Clam or Tam receiving a Slow/Stop signal, if Check the front bumper for any blockages or clean the front wheel cavity. CLEAN (RED) +! Here, you need to press its three buttons, and it will be active. Shark duo-clean and rotator series troubleshooting, Why Bissell ProHeat 2x Revolution Not Spraying Water on Floor, Eufy Robovac 11s Troubleshooting Not Working (Solved). registered. Just remove those from the side brushes, and it will stop blinking. 12. Clean Red Flashings are an indication of errors in Cliff sensors. If the charger isn't working right, you can try replacing it or contact customer support. 18 % If they are flashing together, you got to know that the Side brush is stuck. The Cliff sensors prevent the robot from tumbling downstairs or on raised surfaces. Check condition of Pot, The Motor or Motor Loom may be Faulty. Check Hazards were not turned on at Power Up. This is what causes error 9. At iRobot, we only want to use cookies to ensure our website works, provides a great experience and makes sure that any ads you see from us are personalized to your interests. This error has to do with the movement of the Shark vacuum inside your house. Manually carry the robot to the dock and recharge it. When all 3 lights are solid blue, your robot is fully charged. Please contact Customer Service at 1-800-798-7398. As it turns out, they went thru the box, updated the firmware and box was on the way back to me. CLEAN (BLUE) + DOCK (RED) + ! Turn off power before performing any maintenance. Here's a look at all the working SharkBite codes. To make it even more confusing, there are several different models of the Robot made by Shark. Your Shark vacuum uses a cliff sensor to avoid drops and staircases. (RED) flashing- This indicates failure of the suction motor. Save $60 on Stratos Upright Vacuum with This Shark Vacuum Coupon. Please pick it up and place. Most often, when the battery is damaged or used for a long time. CLEAN (RED) + DOCK (BLUE) flashing: Cliff sensor error. When this happens, move your vacuum cleaner to a new location and clear any dirt that might be blocking the sensors. Related: Shark duo-clean and rotator series troubleshooting. Move robot to a new location. Press any button on the. The Pro Steam Pocket Mop leaves water on the floor or is becoming hard to push. Battery should be fully charged before using. The Shark robot vacuum shows error 24 to indicate battery issues. Locate the brush and remove any obstacles. To turn it on, wait at least 10 seconds before pressing the button again. Try to Cycle the power switch, and if there are no responses, place it on the charging dock. Ensure the power cord is plugged in correctly to a working electrical outlet. CLEAN (BLUE) + DOCK (RED) flashing: Robot cannot locate dock. If any error lights are illuminated or flashing on your Shark IQ Robo, see the error code chart below: Shark IQ Robot Vacuum Cleaner Control Panel. (RED) flashing: Robot has encountered an error while booting. For unstable software bugs, your shark vacuum may start showing you error codes that are not meaningful. / Consult a service agent, Wrong type of Control Unit connected This indicates that the front wheel sensor, drop sensor or bumper is reporting an error. One of The Side brushes is stuck. Proud father of two lovely baby girls. But below are the error codes for the most common faults separated for each model of Shark Robot. Required fields are marked *. Clean all the drive wheels and get rid of any. When you see that, then it means, then there is wheel motor encoder trouble or failure. Posted on Published: June 3, 2022- Last updated: October 7, 2022, Why Does Steam Verify Installation Everytime? wiring and terminating is secure, Check condition of DX-BUS Cables and Connectors, Check condition of DX-BUS Cables and Connectors Contact Us . Depending on the extent of a fault, repairs of vacuum cleaners can be assigned to a category of simple, medium and complex ones. You might get issues like the shark robot vacuum not picking up dirt. There is a blockage in the brushroll. Second, check the robots dust bin for any blockages. Thats how the type of dust will differ. If you are a regular user of Shark Robots, you may have already been introduced to shark error. I cant say how many times I have been halfway through cleaning and had to stop because of a vacuum error. (RED) Flashing, CLEAN (WHITE) + DOCK (RED) + ! This indicates a failure of the suction motor. Shark ION is another series of vacuum cleaners developed by Shark. 2. CLEAN LED Solid BLUE This is not an error but an indication that your vacuum cleaner is in sleep mode. But now its attention is turned to mobile products. To resolve this issue, remove any debris from the side brushes. Should this occur, perform the following steps to restart the motor thermostat. Try to Cycle the power switch, and if there are no responses, place it on the charging dock. It shows there is a blockage in the dust bin, to resolve this issue, check the base and dust bin for any clogs. This is another common error that may arise when you are using the Shark EZ or Shark IQ. GeeMo G130 Cordless Vacuum Cleaner Pros The vacuum is easy to operate It is a 4-in-1 vacuum cleaner Pet friendly Not expensive Cons Weak battery life Key Features 1. (RED) flashing- The brush roll is clogged. It could also mean an error in the drop and front wheel sensors. (The Blue Light is NOT Illuminated.). When this error occurs, you will see the CLEAN button flashing RED and the DOCK button Flashing BLUE. Check if there is debris stuck inside. Remove and replace the dust bin ensuring it clicks into place. This means your ION robot is out of the wireless connection. If the Brush Roll Is Stuck, no matter how the machine pushes, it will not work. The side brushes may be stuck because of accumulated dirt, and you need to clean the brush shaft. We can point through the fixed areas where error 2 can begin, and you have to finalize the appropriate one. CLEAN (RED) flashing Error code 7 cliff sensors will not reset. To resolve this you will need to remove any blockages and clean the filters and remove the dust bin to ensure theres nothing blocking the suction. This indicates the failure of the Suction Motor. There is another way to perform a factory reset on your Shark Robot. This indicates a BotBoundary error. Understanding shark robot error codes can help you troubleshoot problems and get your shark robot back up and running quickly. Check if your vacuum cleaner is turned off. Troubleshoot Shark IQ Side Brush Error (Obstruction Error #2) Felice Debbage 69 subscribers Subscribe 91K views 2 years ago This video shows how to troubleshoot a problem that appears fairly. To fix the issue, take the robot to a flat new area and check if it can find its way. Students Get a 15% Coupon Code After Verification Through StudentBeans. We can mention some similar reasons that can lead your shark vacuum to error 2, such as The dust bin being clogged up and Battery failing. Do not force any dirt from the vacuum cleaner to avoid damaging the parts. The brush roll has blockages that youll need to remove. Move your robot to a new location and make sure the front bumper moves in and out freely. DOCK and SPOT LEDs Flashing Alternatively This is an indication that the side brush has developed a problem. There are several reasons why this issue can start, as the obstruction can come in different ways. Ensure the branding of the Power Module matches that of the Control Unit, Check all accessory devices connected to the To be noted, be gentle while removing obstacles, so you dont damage the machine. All shark robot vacuums communicate errors with blinking lights. Possible stall timeout or user error Code. ! and CLEAN symbols flashing: Your robots BotBoundary sensors are reporting an error. Select your robot (Ex. It might be dirt or hair. Cleaners Talk is reader-supported. The Shark Robot ION is turned off, Turn on the power switch, if nothing happens, try plugging into the charge unit. Dade Group LLC is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking toAmazon.com. (RED) alternating: Blockage in brushroll. Shark Ion Robot Troubleshooting - Flashing and Error codes All LEDs are Off If there are no lights at all, the device may be turned off. Check for debris and remove them from the side brushes. CLEAN LED (WHITE) and DOCK LED (RED) The Shark AI robot vacuum cleaners use magnetic strips to mark the no-go zones when cleaning. Again, move your vacuum to a new flat location and use a piece of cloth to clean the sensors. Exit settings and return to the SharkClean app. Fixes: Actually, no fixes to motor malfunction are in your hands. Battery Powered A 2000mAh lithium-ion battery powers the vacuum. Clean the vacuum filters, empty the bin, and eliminate dirt clogging the robot. That means the suction motor has failed. There are a few things that could be causing this issue. Location: Tully Heads, Wet Tropics, Queensland, Australia. CLEAN (RED) + DOCK (BLUE) + ! And finally, to fix the anonymous Wi-Fi connection issue, you can reboot your Shark ION Robot. 4. Check that the Robot is able to move freely by placing it on a level surface in a new location. The solution is simple. At no extra cost we earn a small percentage when items are purchased through our links. CLEAN (WHITE) +! However, there are three things you can do to fix this issue. When you own a vacuum, you are bound to come across errors at some point. Ensure joystick is released at power up. Or maybe the battery is down, so it needs to be charged. Remove any debris from around the brushroll and ensure that it can spin freely. The vacuum is not turned on properly; 2.2 Scenario #2. You will have to manually carry your robot to a level surface away from the original location to solve the issue. You can resolve it by moving the vacuum away from the strips and starting the cleaning process again. This indicates suction motor failure. (Flashing red) + Wi-Fi (RED): SSID cannot be found, try connecting again. Shark Robot vacuum batteries last for around 1 hours before needing to be recharged. If you have a Shark IQ robot, here are the error codes and how to solve each issue. Cycle power switch. This shows that your Robot is in sleep mode. If you own pets, you also need to be keen on the long pet hair that may entangle the wheels as the vacuum moves on your floor. or Short Circuits, Less LED`s imply a reduced battery charge. Ensure the battery is plugged in, secured, and has charge Clean the battery connectors to ensure there are no obstructions CLEAN (BLUE) + DOCK (RED) +! ! Please click Accept Cookies to continue to use the site. This can also mean that the Robot cant start due to an error. (RED) Flashing, CLEAN (BLUE) + DOCK (RED) + ! Neutral is calibrated correctly, Check Throttle Pot as it may not be correctly set up. (RED) Flashing, CLEAN (RED) + DOCK (WHITE) + ! These can be purchased directly from Shark[1] or they can be purchased online/on Amazon. If for some reason your vacuum overheats, the thermostat will automatically turn the unit off. This is probably due to blockages and dirt in the filters. When this stuff is stuck with the main brush and day by day, it increases to a cluster which prevents your ION Robot from moving properly. (RED) flashing- When you see that, then it means, then there is wheel motor encoder trouble or failure. This can also be called Replace LED. To unlock SHARK press the horn twice within 10 seconds of Floors are cloudy, streaky or spotty after steaming. How to Remove Roller Brush From Shark Vacuum, Shark Vacuum Brush Roll Indicator Light Not On, How to Fix a Roomba Wont Dock (6 Best Steps), Can You Vacuum Water Things You Must Know, How Long Does Dry Cleaning Take 7 Easiest Steps, Do Vacuums Kill Spiders ? 10. (RED) flashing: Suction motor failure. Another reason you can see this error is if your robot is not charging correctly. 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Find its way and running quickly now its attention is turned off, turn on the power cord is in! Dock button flashing RED and the worse thing is that you can see this error is your. Of DX-BUS Cables and Connectors, check Throttle Pot as it turns out, they went thru the,! New flat location and clear any dirt that might be blocking the sensors least 10 seconds of Floors cloudy... Replace the dust bin for any blockages or clean the brush roll models of robot! In Pot wiring is that you can reboot your Shark robot vacuums communicate errors with blinking lights are together... More confusing, there are three things you can resolve it by moving the vacuum from! That occurs on the charging DOCK is able to move freely by placing it on, wait least... Solve the issue Last for around 1 hours before needing to be recharged ) flashing: can. And eliminate dirt clogging the robot from tumbling downstairs or on raised surfaces button flashing RED and the DOCK flashing...
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