That's why we collect and show prices for competitors (i.e. Our monthly accounts used to take three weeks to put together now its about five days and the team can get an up-to-date picture of financial performance at any given time. - Craig Allen, Head of Billing & Credit Control. Sometimes the person making the payment asks for their money to be returned to them. 0 Kudos. A listing's price includes shipping costs and other fees. This applies regardless of whether the merchant is a business or a private seller. As a customer, you simply need to check and see if you recognise the payment. What happens if I dont receive my shipment? And theyre quick to answer questions. PayPal helps protect buyers if what you receive is not as advertised or if you buy a device that is later blacklisted. .css-rkg5nq{padding:0;margin:0;}Last editedDec 2022 3 min read. New to Swappa? But if the buyer requests the return without having any valid reason, the seller can reject the return request. Too much of hassle when things go wrong. no junk policy and our They simply need to connect to banks for the actual transfer of funds. Swappa primarily uses PayPal for payments due to its seller protections, buyer protections, and dispute resolution process. Listing only lasts 10 days after that, users will have to manually extend the listing time. What should I input in the "Device ESN" or "Serial Number" field for my listing? i have never sold anything before so I am new to this and don't really know what I am doing at all. Swappa is a legit and safe online selling platform. And what can you do about it? Swappa also offers Swap Spots where you can meet your buyer in your location for a safe exchange experience. When you choose to list your item on Swappa Local, youll be able to deliver it in person instead of shipping it. What should I do if nothing happends by Saturday? Seems like the last 5 times I've tried to sell a phone someone from overseas has tried to buy it. support team actually reviews and approves each listing. $2 less than retail) won't sell. Swappa will pay you instantly via PayPal once your item is sold. Buyers have to pay for the item up front, and you're then required to ship it within two business days. Swappa's typical response time for help requests is around 20 minutes Another one of my annoyances with Swappa is the quantity of people who will significantly lowball you. I have successfully defeated assholes that try that shit. With individuals, you're more likely to get personal answers about the device. The company is accredited by the Better Business Bureau. On eBay or here you can list it. will a blacklisted phone work in mexico. Ship device. There are no listing or selling fees associated with Swappa. I don't normally worry like this but based on the research i did this buyer seems very shady and I would much rather sell to someone who has a real address that i can vertify vs some shady website that pops up when i search the buyers address. Click to reveal Phones all brands, including not-so-common ones like Sky and Xolo. For example: If the listing is purchased on a Monday, and Monday, Tuesday, or Wednesday is a holiday, the seller needs to ship and provide tracking by the end of the day on Thursday. Swappa Fair Fees Create a listing for free. buyers and sellers each pay a small 3% fee. How and when do I get paid through the Swappa Trade-In Program? To reduce their exposure to .css-1w9921l{display:inline-block;-webkit-appearance:none;-moz-appearance:none;-ms-appearance:none;appearance:none;padding:0;margin:0;background:none;border:none;font-family:inherit;font-size:inherit;line-height:inherit;font-weight:inherit;text-align:inherit;cursor:pointer;color:inherit;-webkit-text-decoration:none;text-decoration:none;padding:0;margin:0;display:inline;}.css-1w9921l.css-1w9921l:disabled{-webkit-filter:saturate(20%) opacity(0.6);filter:saturate(20%) opacity(0.6);cursor:not-allowed;}.css-kaitht{padding:0;margin:0;font-weight:700;-webkit-text-decoration:underline;text-decoration:underline;}.css-1x925kf{padding:0;margin:0;-webkit-text-decoration:underline;text-decoration:underline;}risk, payment processors sometimes wait a short time before passing funds on to merchants. Like 1. For example, if a buyer's payment initially fails for a sale, and they need to reattempt the payment process, the seller is only expected to ship once the payment is properly submitted. Swappa's typical response time for help requests is around 20 minutes Recently, I've been really fed up with the corporate resellers. More posts you may like r/paypal Join 4 days ago Do not purchase Crypto on PayPal 55 58 redditads Promoted Interested in gaining a new perspective on things? Desired outcome: A total refund and a sincere apology for the ghosting, lying, and just awful customer service. What payment methods are supported on Swappa? As long as the ship to address is local, why does it matter to you as seller? If they do, the exact process for returning the money depends on how it was collected. So youll get paid exactly the amount you priced your device for in the beginning. Swappa's typical response time for help requests is around 20 minutes how do you think i should proceed as I feel like the buyer could be trying to scam me and it does not seem like a real address to me at all and I am worried that I pay for international shipping even though I don't think I set my item to allow people outside the us to buy it. Craigslist is one of the oldest yet go-to sites for buying and selling used stuff. For payments over $750 USD (including shipping and tax), be sure to get signature confirmation of delivery in addition to proof of shipment (see above). What are the requirements for product condition categories on Swappa? If a buyer files a claim, please promptly respond to our requests for information. On Trustpilot, Swappa has a 4.9 average rating with more than 8,700 reviews from both buyers and sellers. Our fees are lower than eBay, so you'll make more selling on Swappa. I just recieved a Payment for $355 and for $130 last week without any incident. If you cant find your answer here, contact us. To keep our marketplace safe, we dont allow broken items. We have a team of Swappa experts that are here to help! It has a rating of 4.8 on Trustpilot, 4.7 rating on Sitejabber, 4.1 rating on App Store, and a 4.7 rating on Google Play Store. Reclaim your freedom -- and your wallet! Laptops including MacBooks, Windows, and Chromebooks. Disclosure: This site contains affiliate links to other sites. You are viewing the PayPal Community Archives. By browsing this website, you consent to the use of cookies. Make sure you enter the correct details, such as: Be aware that Swappa reviews each listing thoroughly. If you have a minute can dm you a few questions about selling phones on the private market. To create your Swappa listing, you need to choose the details of your electronics, such as: Swappa suggests a price based on previous sales of a device similar to yours. Keep in mind that eBay is heavily biased towards siding with the buyer. Thanks for . Realistically, both merchants and customers can expect to see pending payment on their accounts from time to time. Craigslist and Swappa do not charge you any listing fee. All in all not too. There's a couple of annoyances like posting for sale then having to pose the device switched on with the number for approval. Delivering in-person saves you shipping expenses and enables you to receive payment in cash. Swappas dedicated support team will review your ticket and get back to you in no time. And whats great about Swappa is that you get paid before you ship your item. We may receive commissions for purchases made through these links. This all seems like a scam to me. Each extension is for 7 days, up to 60 days at most. You can email the site owner to let them know you were blocked. Swappa uses PayPal for secure payments. Wearables smart watches and google glasses. From the first Swappa sale to millions of dollars per month in commerce, Swappa has grown to be the ultimately used tech marketplace. Disclosure: This site contains affiliate links to other sites. I got stuck with PayPal refunding the payment, and he kept the phone. The company was founded over 10 years ago in Kansas City. Swappa Direct Communication feature allows potential buyers to leave a comment on the listing if they have any questions. Date of experience: February 26, 2023 PB Paul Bloedorn It's all of these platforms which have these issues. Craigslist, OfferUp/LetGo, Swappa, Facebook Marketplace, etc - all of them require you to wade through all the crap. I've had many occasions where I had a phone up for sale, and realize that a reseller has came in and listed a dozen or so of the same devices, all of which are set at a lower price (usually enough to make it hurt). Swappa has fantastic support and we're quick to answer questions! Also, remember that purchases can take 1-3 days, sometimes more, to clear with the bank. Annoying. This is, however, not always the end of the story. Customer lifetime value for subscription models. What: Swappa matches individual buyers and sellers of cell phones, ipads, laptops, games and other lightly-used electronics Expected pay: NA Husl$core: $$$$$ Commissions & Fees: graduated scale from $0 to $250 (for items worth more than $6,000) Where: Nationwide Requirements: electronics for sale and the legal right to sell them Swappa has reliable support. can i-cancel-a-payment-that-i've-already-sent - PayPal From phones to games to computers, etc. I really want to cancel it but it won't let me at all. Swappa has a fast and communicative customer support team who are always ready to solve any of your problems. Today, the platform offers its services throughout the United States and processed over $92 million in payments in 2018. This will minimise the risk of an important email being sent to spam. If a buyer receives the item and says its different from the listing, they can return it, and the seller has to refund their money. This keeps scammers away so you can What you can earn on Swappa generally depends on the item and its conditions. Kate Starr is a personal finance, FinTech and MarTech writer. In order to complete creating your listing, you need to make a registration and provide a brief description of your device. What sucks is that it's super hard to block out international buyers on their platforms. Subscription model vs transaction model which is better? GoCardless SAS (7 rue de Madrid, 75008. please help me figure this out as soon as possbile so I know if I hould try to cancel my buyers order and hope someone else buys this item who i can trust better. Defeated assholes that try that shit why does it matter to you in no time marketplace safe we! 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